Upselling of insurance at the rental counter did take place but we rejected it. Others not in our group at the desk at the same time had a similar experience. Seems like common practice.
About QEEQ:10.0/10
Price drop protector got me an extra discount which was nice.
“Great experience except for Dublin Airport drop off”
About Alamo:8.7/10
We had to walk quite a distance at the very end of the parking lot at Cork Airport, with all our bags in tow, to find the vehicle.
When we got to Dublin Airport to drop the car off it was very confusing on where we had to go. We almost boarded the shuttle as if we were going to pick a car up! The communication of the shuttle workers was not very clear.
About QEEQ:8.0/10
Easy and quick with a great deal found for what we were looking for!
Only slight criticism is the process of getting on the bus to car pick-up. It’s a bit of a lottery because there is no queue system. Other than that, everything was very positive, especially the lady from Dooleys who booked us in as Enterprise desk had a queue.
Considering the high volume of customers they were dealing with on both my pick up and return, they really couldn't have been quicker or more efficient. And they were quite friendly as well!!
About QEEQ:10.0/10
I've used various car rental websites in the past, always searching for convenience and value for money. Easyrentcars.com is my new favorite!!
Thanks for a great service and please keep up the good work!
It was a brand new car so it was great. Heard a lot of horror stories about renting in Ireland so went with Alamo because of the good reviews. Not a single problem or issue and the staff were fantastic. Will most definitely use them again on future trips!
About QEEQ:10.0/10
Have never used the service before so was a little nervous but was the easiest rental experience ever!
Lo staff che abbiamo trovato al nostro arrivo a Dublino, sia alla consegna documenti, che alla consegna auto, è stato molto disponibile e paziente, nonostante la giovane età. Forse proprio questo ultimo particolare ha reso meno difficile interagire con loro, dato il nostro scarso livello di inglese, in quanto la dimestichezza dimostrata nell'uso delle nuove tecnologie di traduzione istantanea ci ha permesso di capire e farci capire con pochi problemi e chiarire alcuni dubbi.
L'auto che ci è stata proposta non era quella richiesta, ma una simile.
Took awhile to find the location for the shuttle over to the car location. Really happy about receiving an Eco car but felt like I paid way too much per day.
“I will not use Easyrentercars again based on these two experiences.”
About Alamo:7.0/10
They rented us a car without working headlights. We discovered the problem on our second evening (of five day/nights) and had to drive back on tiny Irish roads with almost no lighting. It was terrifying. When I called the next morning, they told me to go get them fixed and that I would be reimbursed. We were in a tiny village on holiday so we just decided to forgo that experience. We didn't drive at night again but that was quite inconvenient. I would like to get a partial reimbursement since I do not consider this a fair or reasonable rental situation.
On n'a pas pu avoir la voiture à boite automatique demandée. On a été obligé de prendre une voiture à boite manuelle.
Alamo ne prend pas les carte de débit. Seulement les cartes de credit.
There were several people in line at the airport counter, but otherwise it was quick and efficient. We were given a better car than we expected and all staff were helpful
About QEEQ:10.0/10
I really liked easyrentcars, we saved about $100 with price drop protector. Will definitely use again
Like: Our second time with enterprise. The ease of paper work at the counter in airport a big plus. The shuttle to and from very efficient. The pick up and drop off very customer focused - no fiddling around. The staff knew what they were doing. Excellent service. The car was a beauty - travelled well, easy to drive. Not a bother with it. Could not recommend more highly - easy from booking on line to drop off. Thanks and see you next time! Dislike: A map of dublin city would be helpful. The country map was handy however.
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J.Byrne
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View more >Dislike: Quite pricey.
CEDRIC
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View more >Brenda Doyle
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View more >J.mcconnell
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View more >Dislike: A map of dublin city would be helpful. The country map was handy however.
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View more >C.Obrien
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View more >Car Rental Brands Ranked In Ireland
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