ALAMO CAR RENTAL REVIEWS

mo

The service was exemplary, the car excellent.

the car struggled on inclines as MG not a strong car! But did the job, so all good.

hoping to use the membership for more great deals!

there was a long queue for collection. four staff representing 3 brands. some people seemed to need a long time. we like Alamo but this was the slowest we have ever experienced

Car was great. Reception staff were helpful.

Fantastic service

So easy to use brilliant

The car was newer than expected, and it seemed the exterior and interior of the car had just been cleaned before the pickup, which was very good and not something to be taken for granted these days. Pickup was a bit long but probably the previous customer had some special issues which might not be the problem of the staff concerned. Some outstanding issue with the charges adjustment which are currently handled under the help of QEEQ Support Staff.

The outstanding issue was initially brought to the attention of QEEQ through the in-app customer support, but that seemed was not followed up. Subsequent email to the customer service was handled by QEEQ and a case was opened. Pending outcome, but appreciated the assistance from the support staff !!

Problemas habituales; mala o muy mala definición del seguro contratado y de las condiciones contratadas. Falta de conexión entre el proveedor y la agencia local. Vehículo por debajo de las especificaciones iniciales contratadas.

Personally I found the clutch pedal too close to the left side of the compartment. People with big feet might find the space between pedals too small.

i will work with Alamo again 100%

The vehicle exceeded our expectations

There were 6 people waiting for cars and 2 servers. However another member of staff helped us check in on the self service machine which was very quick

Happy with booking process

Car was upgraded to hi end SUV. Brand new ready fully fuelled and ready to go. Was fully covered with insurance.

Couldn't be happier. The whole experience was great. Had a very nice free upgrade thanks to diamond membership. Will use whenever I rent a car.

Main issue is Riyadh airport T2 pickup location always has issues of system down or no cars resulting in long waits Always go to T5 atleast they have cars Car wasn’t cleaned properly inside but was good overall

Good experience with Qeeq, will book again.

Good service, recommend it.

Qeeq has rebooked my rental as they have found a cheaper offer, this is excellent. The whole process was flawless as usual. I totally recommend this portal and I'm using it every time as the total price with the insurance is far lower than the competition!

Staff were simply brilliant. I have never enjoyed picking up a car so much. Genuine personal service arguing about cars. Would have been quite happy to have stayed for longer

Your app and log in is poor. Translation of English is poor “how many luggages you brought” is not English. Customer support is not 24/7 in chat. But the system works.

受け取り、返却はスムーズでした。車内も綺麗で快適に使用できました。

予約も分かりやすく簡単に予約出来ました。ドライバーの追加を日本語で問い合わせした際も丁寧な対応策をして頂きました。

Staff was really helpful. vehicle had some issues such as the wiper falling off midway while driving but other than that, everything was great.

Platform was great and easy to use, especially as a diamond member.

The Jeep I booked was not available so they offered a BMW 1 series instead. The car was a good drive

Platform was great and easy to use, especially as a diamond member.

The car was lovely and the staff were really helpful at Exeter - making sure I was familiar with the key features. They advised where I can drop off at Heathrow and went through the 'paperwork' on the iPad. I didn't like the £2,000 excess on insurance which I was offered on the spot to take there and then - as the cost was almost as much as the daily hire cost - but waived it. That made the experience much more stressful - particularly in London - and I was grateful to drop the car back without a hitch.

The platform was brilliant and I got a very good price - which I was delighted with. I was taking my parents up to London from Dartmouth (83 and 85) and they very much enjoyed it. We came back in my car - which is lovely but not quite as lovely as the car we hired :)