CAR RENTAL REVIEWS ON ALAMO AT ORLANDO INTERNATIONAL AIRPORT, MCO

Great rental

Great

J'avais réservé une Ford Mustang Cabriolet sur le site Easyrentcars.com. Le site m'a routé sur Alamo, que j'ai retenu car le moins cher dans le comparatif (vraiment moins cher que les autres loueurs). Le modèle précis de la Mustang n'était pas précisé et cela m'était égal, je voulais juste rouler en Mustang Cabriolet. Lors du retrait du véhicule, la dame du comptoir ALAMO m'a indiqué m'upgrader vers la Ford Mustang Cabriolet en version V8 5.0litres (le gros moteur), car cela lui faisait plaisir de me l'offrir. Je lui ai demandé de me confirmer à 2 reprises (pour être sûr de bien comprendre) que ce serait sans aucun surcoût. Grande déception et colère au moment de restituer le véhicule : je découvre que l'on me facture un supplément de 20 dollars par jour pour upgrade ! Soit 140 dollars de supplément puisque j'avais loué pour 7 jours. J'ai dû me mettre en colère pour que le supplément soit annulé et cela m'a pris 45 minutes. Heureusement que j'avais de la marge pour prendre mon avion... Donc ma recommandation : n'acceptez pas l'upgrade offert, car c'est une arnaque et une tentative de vous facturer plus à la restitution, si vous n'avez pas le temps ou si vous n'osez pas vous y opposer. Comme ils ont l'empreinte de votre carte bancaire, c'est infaillible. C'est vraiment inadmissible comme pratique ! Au final cela s'est bien fini pour moi, car je parle bien anglais et que j'ai tout de suite pris les mesures (refus de signer le bon de retour et le solde de tout compte - attente au bureau des réclamations où je me suis mis en colère tout de suite pour qu'ils comprennent immédiatement que je ne me laisserais pas faire).

The van was a dream to drive. It suited yhe amount of people we had in our party. The staff were so great, so easy both at pick up, bearing in mind its hot and everyone is watching you and drop off with all the luggage. They added to my holiday experience. Thanks

Finding and booking was so easy. Took a total of 30 mins in total. We got what we wanted. Thanks

All good. No problems. Used the self check on machine. Pick up and drop off points are well sign posted.

All good. Used them because they were cheapest.

We always hire car from them. Reliable service, new cars, best prices.

Offered even better price (with additional discount).

I’m not sure about charging for “Fuel service” - above 36$. I think it’s payment for any highway during my rental time.

Really impressed with Alamo/Easy rent cars. The whole process was painless and the car was superb.

Definitely I will recommend this Company to friends and family .

Drop off location should be saved in the car GP'S , It will be easy for the customer to drive the car to the AIR PORT parking .

Love to rent from Alamo because you get to choose any car from the range you rented.

I love that I can get my rental with insurance included at an affordable price. No surprises and no high pressure to pay more at the rental counter.

All was smooth. I was asked if I wanted an upgrade but I was quoted an upgrade price that was more than my actual booking so I declined. I was signed up for a full to empty fuel package without asking for it. I believe I should have been full to full. This spoilt my overall experience of Alamo.

We received an upgrade to a car with integrated sat nav for an extra $15 per day. The Alamo staff were very helpful

It was a very easy experience and great value

Will definitely book with again everything was straightforward and no delays in picking up the car

Will definitely be booking my next car rental with EasyRentCars

Car was great and service was excellent and easy.

I loved the Ford Fiesta - it was comfortable and clean. Easier to operate a/c and radio than previous rentals.

I didn’t use price drop

Very quick service no issues at all

everything worked well don't even need the e-voucher as long you show them the reference number.

Wouldn't hesitate to return to Alamo for my next trip, very easy throughout collection and drop-off and staff were pleasant as well. We all appreciated the speed at which we had our car considering we had been travelling for 15 hours and to have zero hassle was great. The online check-in option was a fantastic time saving option.

Prices were very competitive and the deal I received I was very happy with. The website was really easy to use and the insurance options given (and taken) with AXA were great as well. Wouldn't hesitate to return to this company for my next car rental.

Amazing Service!

Everything was clear and professional

Very good and easy to use

Efficient and quick service

Easy booking service

Counter staff was helpful especially after my flight was delayed. The prices were a little steep but I guess that’s due to the demand in Orlando right now.

This is my first experience and certainly won’t be the last. Thank you for an excellent experience.