NU CAR CAR RENTAL REVIEWS

I liked very much the cost to rent a car at NU

Everything is good, no annoying stuff tried to sell you insurance and the car was almost brand new (1500miles only)

I booked convertible, however they told they don't have one. I agreed for a regular Mustang. the only compensation given was the pre-paid fuel tank. The car wasn't in the best condition, especially gearbox.

Counter staff was fine. The car was dirty inside and for the low mileage seemed to be in rough shape. Sometimes shifting the gear was difficult and when I went to add my Sunpass Transponder it said there were unpaid tolls on the vehicle from July 2019.

Easyrentcars was simple to use and I have used it a couple of times now for Orlando car rentals.

The counter staff were helpful and glad they understood I was in a tearing hurry as I was rushing to the airport while returning the car. Car was in perfect condition and a drivers delight. Thanks

Great app that saved me from overpriced offers online . await my points to be added that are pending towards this booking

It was very easy to drop the car back and there was very hard ti pick it up...it took more than a hour for waiting in the queue and there was only one guy works, that looks like without patience at all...

Rental location had a different name.

I had a really bad experience with them. First of all, they did not accept my personal insurance because I’m from Canada. It’s the very first time this ever happened to me. Also, a few days after the drop off, my credit card got charged an extra $93. I have absolutely no idea why, I’ve been trying to contact them, I left at least a dozen voicemails...nothing. I will definitely contact my credit card company to dispute this charge. I do not recommend this company at all.

We waited almost 2 hours to pick up the vehicle. Very disorganized office

good

excelent

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Really old car , over 200k km , many parts are missing, passenger not work well .

Excellent!

Easy to rent a car.Best company to use

Super car

Difficult to find the telephonummer

Booked car not available. When asked staff simply said not available. Does not have any regrets towards not supplying requested car.

Until now my experience is good. It will become best if your company really help me to claim my insurance cover as mentioned while buying the same. Let’s hope.

Car was great. Took some time to find the correct shuttle but once that was done finding it was easy. I was told upon arrival that NU Car required me to purchase 3rd party liability insurance, even though I have this coverage through my personal car insurance. The price was still better than the other rental options though it would have been nice to know this ahead of time.

Simple and easy to book and use the app or website.

Best car rental experience I have had ever! Friendly staff and easy pick up and drop off! Thank you

Great experience... love the price drop feature

Great service, although the tank was only 78% full on pick-up. This was noted on the document by the member of staff who checked the car over. He didn’t know what to do, when I asked why, he just shrugged his shoulders and said ‘I don’t know’? He said the tank was full but the dial must be broken. Of course when I filled the car up the dial went to 100%. I felt less aggrieved as the return location allowed us to return the car over two hours after the return time, at no extra cost.

Automatic transmission, which was a pleasant surprise. They didn't have wifi availible that day but they gave me a map with good instructions. Very pleasant experience.

Easy to compare with other booking services. Insurance included was a big savings!

Guys on check out at Pula were particularly helpful and nice to chat to. They didn't have the right car when we got to the Split pick up location (which was difficult to find as it is called Nova car rental, not Nu!) and tried to charge us for an upgrade before conceding they had no choice but to give us what they had - really cheeky.