Easy, stress-free, good value for money

There’s is no afterhours support. After 4:30pm, there’s no one to talk to.

The guy, Eric, was helpful. He sorted our ace rental booing with hertz.

Excellent service from start to finish very good service

I have booked cars before and this time was the only that I didn't like much. The car wasn't economy as said before, also it was an old car, which made me be worried with some noises during the trip. Also the price on the app was totally different.

Car was damaged and in poor condition inside and out. When we mentioned this the counter staff didn't seem to care. We weren't shown around the car or given instruction. It had alot of miles on the clock and we were concerned it would get us to our destination. The age and condition of the car it should not be on the road for hire. For the amount of money we paid for hire we did not expect to get something as old and damaged. We are going to put in a complaint to both ACE and AXA insurance. We are still awaiting the return of the $750 holding fee from ACE.

The staff at pickup weren't very helpful and kept us waiting a long time for a car that looked like it had been through the wars. The passenger seat was extremely uncomfortable and the car was not new. It also smelt like the previous occupant smoked. The drop off location was not easy to find. Would not use this company again.