予想以上によい車は受け取れませんでした。スタッフは親切で問題ないです。車のシガーソケットが最初から故障していましたが、気がついたのがしばらく運転してからだったので、スマートフォンの充電ができず、グーグルマップが使えずとても不便でした。シガーソケットの修理は簡単なはずです。

簡単に予約できてよかったです。価格も安かったです。

1. It was a Nissan, not a Toyota; 2. The company phone line was disconnected; 3. Audio system and GPS was only in Japanese; 4. The lighter's fuse was blown.

On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!

Car was great but old and have damage. That was fine since this reflected the prices the car smelt badly of cigarettes and all the electronics inc gps are in Japanese which is completely useless in New Zealand. This was explained to me as they were Japanese imports. Overall a good service, I would use again. But be aware that they hold your deposit for 4 weeks after you return your car for possible fines, tickets, etc which I had never experienced before.

The car I got was exactly what I asked for and was really clean. The only downer is that the whole computer system was in Japanese and it could not be changed, there was also no USB port which is what I requested.