Reconmendered

Car was not in its best condition. The clutch pedal was too hard.

Qeeq app can show more information similar to the website.

They didn’t know I’d selected a VE Golf and wanted to give me a Renault Captur until I showed them the booking confirmation, so I think the reservation went through to them wrong

I like the auto rebook feature which keeps checking if the price has dropped and automatically redoes your reservation. I needed help with the additional insurance and the support team took many messages back and forth to try and get a suitable answer.

Counter staff lacked enthusiasm, going through the motions, had to ask for clarification on points. Return procedure not explained. Quickly spotted the key drop point but left anxious that any damage found later on inspection would have been charged to my account. Simply told on pick up to check car and take photos of any damage found not covered on handover sheet. How long do I hold onto images taken on pickup?

No Problem

No Problem

It'd be better to inform earlier that no drop off point in gatwick airport North terminal. We already went there and have to return to South terminal to return the car.