Easy and great!

Pleased with service

Pleased with service

Thrifty staff excellent Boot space not the best

Discussion to try easy rental again after 2yrs was a positive one , As last car that was rented. there was no car on pickup and money was not refunded as 24hrs notice was no given for cancellation (Hard to give notice when are standing at counter asking for the keys for a car that wasn’t there

Thrifty had forgotten to include the additional child seat as per my order and I had to personally drive to another location after picking up the car without my family to collect, fix the child seat myself and head back to pick up the family. The certified child seat installers were running late to work and I couldn’t wait another half an hour for them. Whole process took me an hour plus and disrupted my travel journey for the day. Also, upon returning the vehicle at the airport before departing Sydney, I had returned before 9am but they registered it as 11am instead with additional day charge. Still in dispute with them.

Thrifty are the best rental car company as they make the process so easy.

It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats