I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON

まず良かったのは、車の選択肢が豊富だったこと。ビジネスで使うならちょっといい車が欲しいし、観光だったらコンパクトカーで十分だもんね。AVISはそこが柔軟だったかな。

予約から受け取り、返却までの手続きがそんなにめんどくさい感じじゃなくて、それは良かったよ。時間通りに返さないといけない時でも、スムーズにやり取りできたし。ただ、ちょっと高い印象もあるかな。他のレンタカー屋と比べると、AVISの料金がちょっと高めだったんだよね。でも、その分車の状態やサービスは良かったから、どっちが大事かは人それぞれかな。

The guy who dealt with me when i went to collect the vehicle was friendly, efficient and courteous.

A very smooth transaction at a very smooth price.

We requested for a navigation system which we paid an amount per day. I think it was £14 per day for a total of 6 days. Later we found our That it would have been cheaper for us to purchase a brand new system. The Service desk could have told us that. Why would you need to charge per day? Also to add on an additional driver we had to pay per day. I feel every add on turns out very expensive and the rental companies are taking every opportunity to charge us.

Avis were brilliant the computer broke down while I was paying but the staff were really helpful