Easyrentscar made the experience better

H.Chong

Japan

Reviewed: Sun, Oct 27, 2019

About YOU I RENT A CAR: 9.0 /10

There was chinese speaking staff, but my email communication with them had to be in Japanese, so you may have to rely on Google translate. Had a small scratch on the car just before I returned the vehicle and You I Rent decided to not honour their insurance (I'm supposed to have insurance coverage with them). They made me pay 50,000 yen for repair, and another 20,000 for non-operation charge. In the end, the repair cost was only 42,500 based on the receipt they sent me. This is robbery!

About QEEQ: 10.0 /10

Since the car renter YOU I Rent A Car decided not to honour their insurance, I had to approach Easyrentcars.com for insurance claim. Thankfully I got the full coverage from Easyrentscar.com. The customer service officers were very helpful and they helped me to recover the cost without me going through too much trouble. I strongly recommend Easyrentscar to everyone, and this company is definitely a company which we all can trust. This will be my default option for all my subsequent!

Compact | Nissan Note or similar

1 days rental

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Japan

1 days rental

Mini | Suzuki Alto Guaranteed model

Reviewed: Mon, Jan 6, 2020

“Rental process was smooth and there was no problems with the car”

About YOU I RENT A CAR: 10.0 /10

Counter staff could speak some english which was useful

About QEEQ: 10.0 /10

The photo of the car to be rented was a different model but all is fine

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Economy | Nissan Roox or similar

Reviewed: Tue, Oct 15, 2019

About YOU I RENT A CAR: 6.0 /10

Natvigation system is out-dated for at least 4,5 years. Many location can not search by phone numbers

About QEEQ: 7.0 /10

C.Yeung

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Compact | Nissan Note or similar

Reviewed: Mon, Sep 16, 2019

“Very good experience at a well priced”

About YOU I RENT A CAR: 9.7 /10

The car given to me was better and spacious than I expected. The only fallback is I was required to add gasoline at a specified gas station. I would suggest that it let's us free to choose gas station as long as it is within 30 minutes before returning the car.

About QEEQ: 10.0 /10

It is better to add option in the apps to allow pickup and return car at different location. Currently it only exists in web version.

P.Saenkham

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1 days rental

Compact | Honda Fit or similar

Reviewed: Mon, Jul 29, 2019

About YOU I RENT A CAR: 9.0 /10

I think yesterday afternoon i forgot my jacket (olive green color) in shutterbus company from you i ren a car office to the airport but i don't know how to contact you-i agency if you saw this comment please contact to me at billboardo@hotmail.com, Best Regard, Pantaree S.

About QEEQ: 10.0 /10