The vehicle was pretty badly damaged on the passenger side, obviously it had been in a minor accident. The vehicle was dark blue, in a badly lit garage, at night - no one pointed out the damage & it was not marked on the paperwork. Had I not spotted it, taken photo's & gone back to the service desk to report this damage, then i am sure I would have been held responsible. This should have been notified to me when I collected the vehicle.

The car was not very clean, had a cracked windscreen which we didn’t notice until the following morning. It also had no parcel shelf. When you collect a car at Orlando you do so in poorly light multi story car park. The car had done 44000 miles and wasn’t pleasant to drive. We have hired lots of cars in the USA from ALAMO, DOLLAR, AVIS & HERTZ and that was the worst.

QEEQ was the cheapest platform and very easy to navigate.

The car was much better than expected and very efficient. We did have to wait about 20 minutes so was delayed in leaving with the car but the guy in reception was so friendly and apologised about the wait. The lady on drop off was very efficient and had us turned around in 10 minutes. Would definitely use again

Booking was easy and the lower price notification was amazing! Would definitely use again.

All was good except that car was not clean from inside & outside.

No

The total amount of purchase have been withdrawn from my credit card and after dropping the car off, an additional 60USD was withdrawn with no explanation from budget, I tried to reach the customer service and they promised to resolve the issue but nothing from their side yet !