Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle. Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.
Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly.
Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.
Like: Reasonable rates Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.
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Great selection of cars
Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.
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View more >Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.
J.B.
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