Like: Reasonable rates Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.
Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly.
Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.
Like: Hannah was amazing! She made checking the car in an easy and quick process on a crazy return home day. She was friendly and even went out of her way to find us a luggage cart. Her extra efforts made a rough day easier to handle. Thank you Hannah, you are wonderful!!!! Dislike: A bit confusing when picking up car with all the extra options.
Like: I received my car through Thrifty. Great experience no problems went smooth. They already had my reservation on file when I arrived and car ready. Dislike: I had no dislikes.
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Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.
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View more >Dislike: A bit confusing when picking up car with all the extra options.
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