Budget is GREAT to rent from.

Yep SUV have met my expection

It is problem that I could not use wiper during heavy rainstorm I had to hold wiper all the time SUV is comfortable on driving around the place so someone at Budget company gave me some discount for screwing up with wiper

When I got there, the man at the counter told me they had upgraded me to a Mercedes. I was worried that my luggage wasn't going to fit but I managed to get it in...just! But there was no navigation system in the car which surprised me for a Mercedes and they forgot to tell me that the car was from the US and was in MPH. So I had to work out what speed I had to go. With no navigation I had to use my phone and at times it dropped out where I was, so that wasn't the best. Then the electronic key battery died and I had to find out, 1. how to take the battery out and then 2. where to get a battery. The staff when I returned the car were good and credited me for the purchase of the batteris. But that should have been checked before I left with the car as it happened right after I picked it up.

Yes the booking platform worked great.

Staff was fantastic and polite. The car however had a bad stench (sweaty smell) - I guess for the price I paid.

quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.

Car wasn't available so they offered a free upgrade. The upgrade car was dirty however so we had to wait an additional 20 minutes for it to be washed.