Cheap and easy rental company

Tout était très bien et très clair, pas de surprise à l'arrivée, je recommande ALAMO.

Tout s'est très bien passé sur le site pour la réservation, sympa.

My only issue was that there could have been better instructions for how to find the car rental area at Nice airport. Flying into terminal 1 we followed initial signs to the car rental area, not knowing these were actually taking us to terminal 2. It took 20 minutes to walk and would have benefited from having clearer information on where the pick up location was and how to get there, e.g. use the free bus or tram to get to terminal 2. Otherwise everything was great!

Volume du coffre moins gros que le volume espéré (réservation d'un 3008 - 520 L) plusieurs semaines à l'avance, obtention d'une voiture plus petite (C3 aircross - 410L)

We arrived at the rental station after a late flight with the family and young kids. There was only one staff member and 2 other customers joined the line with us. But the guy was chatting up the two female friends that had come to visit him at work for over 20 minutes whilst ignoring us and other customers. Eventually a colleague arrived and was able to serve the customers. When it was our turn they tried to give us a 5 seater despite us booking a 7 seater as there was 6 of us. The guy had given a free upgrade to a group of 4 girls in front of us and given away the last 7 seater. So they had to then arrange to get one delivered from a different depot. The lady serving was helpful but the whole process was slow and unacceptable given that it was late and pretty quiet.

Straight forward booking process, good price and fair cancellation etc terms.

Hi They did not have the van I booked. They gave us 2 cars instead. I am waiting for my extra fuel/tolls to be paid. I am also waiting for my 30% discount for the inconvenience it caused,