Terrible

I rented a Tesla, having never driven one before. The Europcar agent Herman was very helpful in explaining the basics to me. I would definitely rent through them again.

Very good price competitiveness.

El coche estaba muy arañado más de lo Normal nos ofrecieron otro pero por importe superior

As always, a very good service at Europcar. The only detail: this time the car was scratched on a lot of places, but that did not interfere with the vehicle's conditions so everything went smooth :-)

no price drop: I guess we had a very interesting rate because when I checked again 2 weeks, 1 week and a few days prior to our car rental, prices did only go up (and quite a lot)

The car had a bit of damage and the lady on the desk was very dismissive and would not acknowledge the damage so I took a photo. She did not like that. I took the vehicle anyway and expected issues on return but no problem at all. On return they wee aware of the small dent on the car. Would have been easier if this was marked up on pickup. However overall no problems and would rent again.

Easy to book and very happy - reliable and trustworthy

Horrible, never again. I was pushed into purchasing an insurance worth several hundred euros because I was a female traveling alone-- the gentleman next to me picked up his car without insurance no problems.