Smooth booking and affordable rates

Great customer service on collection and return of the vehicle. Originally rented from Europcar but got refused due to some new rule that a random check has to be done on the driver. Budget were more than accommodating and their customer service makes me want to return

Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.

Staff at Budger were superb. Friendly and efficient and every understanding even though I was 2 hours late to collect me car.

As always QEEQ worked brilliantly. No complaints

Counter staff weren't aware of Easyrentcars so some initial confufsion when I arrived.

Fairly straightforward.

I haven’t received my holding deposit back yet and I’m waiting on that. I was told at the counter that it would have been better to book direct through budget yet when I initially tried to book direct, the price was massively higher than easyrentcars. So I suggest that you either lower your prices to help people come straight to you or advise your staff to not make customers feel guilty for not booking direct.