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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+61-1800-507-258
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7346359124
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7346359124
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See my comments for Routes

Reviewed: Sat, Aug 24, 2019
About Routes: 9.3 /10
I spent almost 2 hours at the pick up store. The process to get a car form Routes is so so lengthy and paper based and tiring that in that same time I could file my papers and start running for the Premier of Ontario. I mean its just crazy long process - location is short staffed as well. I still gave 4 star rating just because the person at the counter was courteous though also already frustrated with that kind of paperwork. I could actually see their coffee cup filled and cold - their management has to do something about this crappy situation. There were abt 6 people ahead of me in the queue and still I spent abt 2 hours picking the car.
About QEEQ: 10.0 /10
All well
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

F.Obodozie

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jan 3, 2020
About Routes: 9.3 /10
Please consider doing a 24/7 service
About QEEQ: 8.0 /10

J.Dutra

View more >
Medium SUV | Jeep Cherokee or similar
Reviewed: Mon, Dec 2, 2019
About Routes: 8.7 /10
It's a good rental company, at my last rental time I didn't have luck. I got one dirty car and my full-to-full gas contract wasn't respected.
About QEEQ: 10.0 /10
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s.munro

View more >
Economy | Toyota Yaris or similar
Reviewed: Tue, Aug 27, 2019
About Routes: 8.3 /10
Routes se trouve à 15 minutes de l'aéroport et n'est pas facile à trouver à l'arrivée si l'on y va en voiture, mais la navette que Routes propose pour se rendre à l'aéroport est fluide et efficace.
About QEEQ: 9.0 /10
J'ai dû modifier les dates de la location de mon véhicule et j'ai trouvé le processus d'annulation et de relocation compliqué. De ce fait, j'ai dû faire appel à l'aide téléphonique de Easyrentcars. Cette aide fut très efficace et rapide.

C.Robitaille

View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Aug 22, 2019
“Canadians read the Terms related to KMs.”
About Routes: 8.7 /10
I expected 3500km but was told the policy for Canadians is 200 per day totalling 600. There was no flag to review the terms. Thankfully the rep allowed 500 per day, although I used more than that. Very upsetting to be put in that position.

C.Donaghy

View more >
Medium SUV | Jeep Cherokee or similar
Reviewed: Sat, Aug 17, 2019
“Very unpleasant after a long day of travel.”
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.

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