The service from Europcar at Basel airport was superb. We were a little concerned because we had been offer a higher spec- but automatic car, which took a bot of getting used to. Staff at Europcar showed how it should be driven which was helpful.

QEEQ worked better than expected. All went smoothly, and we also got a small rebate due to a price reduction.

Fantastic, the time taken at pick was dealing with documentation and getting everything in place, which was not a problem. The staff servicing us was excellent. Drop off was very quick and efficient. Easy to use

Very easy to use and provide great search options. Along with finding a great price.

It will be great when we can get the car which one we choose...

;)

Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.

Satisfied in overall. However, we felt that we were charged a lot for car seat and booster seat. They should have been free.