Awesome !!

I would rent again and recommend to others. My only complaint is that I would have liked some kind of signature confirming my return and only payment. Some kind of closing/finalized document.

I got a Jeep instead of Corolla. Gas was expensive due to low MPG.

My pickup time was longer than usual but was understandable! “Stuff” happens.... the gate was blocked by a malfunctioning vehicle. The staff was patient and apologetic for the inconvenience. I will rent again From Routes.

My car category was not available when I checked in so they upgraded me. The counter staff were very efficient and courteous

Easy to use and great pricing. I will definitely use them again and recommend them to my friends

Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.