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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6865460122
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6865460122
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Rude counter staff at Budget

Reviewed: Sun, Jun 23, 2019
About Budget: 7.7 /10
The counter staff was terrible and very rude just bcoz I didnt by the full insurance as I have my own platinum coverage. She was loud and impolite when she started telling me and actually wrote this on my contract “ No help or assistance or any coverage LET YOUR CREDiT CARD HELP YOU when ur in trouble or had ab accidents and dont call us!!! And finally she said to me sorry sir we dont have the Mercedes available which I booked and she had the key on the desk and gave ne another car!!
About QEEQ: 8.0 /10
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Budget in Italy

M.Mehrabi

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Economy | Lancia Ypsilon or similar
Reviewed: Wed, Apr 20, 2022
About Budget: 2.0 /10
Budget has charged me 80 euro more than contract because of 30 minutes of delay.
About QEEQ: 8.0 /10

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Compact | Mercedes-Benz A Class or similar
Reviewed: Sun, Sep 22, 2019
About Budget: 4.7 /10
Car assigned was below my expectation and counter staff did not clearly explained, but only said "car for you is Fiat 500 and because you want a auto transmission car". She is very rude and bad attitude and raised her voice at me, Despite i was not rude to her except that i feel cheated when she told me i got a Fiat 500. I got no choice but to accept it and when i go by myself to collect the car, i realise it is Fiat 500L. She could have explained it properly.

A.Leo

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Economy | Ford Fiesta or similar
Reviewed: Sat, Aug 31, 2019
“EasyRentCars good would use again Budget Hire terrible would avoid in future”
About Budget: 5.3 /10
Terrible customer service we were treated like imbeciles they should make sure they re train the agents on how to deal with paying customers
About QEEQ: 8.0 /10

Verity M

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Economy | Fiat Panda 2 Doors or similar
Reviewed: Wed, Aug 28, 2019
About Budget: 8.7 /10
Pick up and drop off were both a smooth process. Florence is a busy location so worth allowing at least 30-60mins to collect your car.
About QEEQ: 10.0 /10

E.Lynam

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jul 30, 2019
“All good apart from the very poor state of the car exterior”
About Budget: 7.0 /10
Car was in very poor condition. Have never had a car with so many scratches and dents. The exterior was absolutely filthy. The wait time at counter for pick up was painfully long.
About QEEQ: 10.0 /10
Excellent

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