The price was reasonable, the car was good, but the customer services are so bad.

ser bilingues o un poco de mas cordialidad ya que hay mas formas para comunicarnos

todo muy bien

The car wasn't in the best presentation upon pick up (was not cleaned) however, that being said it was a nice car, delivered to expectations for a normal rental and smooth drop off. Pick up was a bit confusing, but overall pleased with the hire.

The Car was not sanitized properly. The car was also not so clean and I had to point out to get it cleaned. The car had rough interior. They Charged my visa even though I had Paid to Qeeq already. Still waiting for refund.

Customer service was prompt in responding to my query about double charges.

First, they did not have a full size car. I ended up with a Honda civic which was too small. I had to spent a lot of time to convince the guy that I booked a full size car. Then with so many things going on, I forgot to ask my drivers license back before I drove away. I wish they could remind me. The vehicle was in good condition, its jut not what I booked

The car company is a very small company, so not what I was expecting. I did not see any of the other rental vehicles at their office/parked in the area. The airport pick up was on time, but I was informed that the "office key" had been left at home and this would cause a delay in accessing my vehicle. I was driven to Tim Hortons and the young man, very pleasant, bought me a coffee while I waited for him to return, after retrieving the key from his home, to take me to the office. Instead of an 8 a.m. pick up of the vehicle, I accessed the vehicle at 9:15 a.m. The vehicle had many scratches and dings, the interior seats were stained, and there was some sort of hardened white powder all along the inside edge of the driver side floor. It drove well enough (Hyundai Accent) and met my needs just fine in terms of size/mechanics. At pickup, I learned that I would need to book a cab for the drop off time as the office was closed at 7 a.m. when I needed to drop off. I was told by the staff that it cost $8 for a cab (they provided me with a cab company number to call). Upon dropping off the car and calling the cab company, I was told the charge would be $16, not $8. Overall, an average experience. I would most likely not use this company again due to the inconvenience of pickup and drop off.

Booking was straightforward. No concerns.