imported but satisfying

Great car. Very spacious

Seamless processes

The only complaint is that the radio was in japanese so you couldn't listen to it.

All was great but the child seat could have been better. The provided seat was too big for my 2 year old.

On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!

Radio was in Japanese and we couldn’t use it. Please make sure radio is in language of your customer.