Quick and easy set up. Drop off was a little bit confusing due to email giving me the wrong location

It was close to a half hour wait for the shuttle from the airport. Everything else went very smoothly, and we appreciated the super friendly staff! We will be recommending fox to our friends who are traveling.

We will be recommending fox to our friends who are traveling.

30min wait for shuttle, they bullied me to buy more insurance and then they refused to rent to us because my licensed was Australian and passport was US...despite showing them my Australian residency visa...never had problem with any other agencies.

I have all insurance I need but when I pick up the car the staff told me a must buy more Which was not Right

Great car....better than I hoped. Took too long waiting to pick up the car after the agreements had been signed...40 minutes or so. And, the agent with whom contacts were signed was told that additional insurance wasn't wanted but still it got added. Customer service quickly sorted the issue out though...very happy with speed of response. Would have been nice to have been shown how to use cruise control and open gas tank. There was no information whether diesel or gas car. I had to guess. Why no sticker by car tank?

Very good...Thank you.

FOX RENT A CAR - at counter experience was poor. The person didn't fully explain the fuel fill-up with them properly but instead decided to charge for the entire tank when we only used 1/2 the tank.