Finally I had a great experience at Fox the counter agent was magnificent, she used my name and was very welcoming and gracious.

Always a great experience

La voiture n'était pas du niveau attendu, j'avais loué un grand SUV je me suis retrouvé avec un SUV moyen presque trop petit. Très déçu. De plus des frais cachés ce sont ajoutés à l'addition. Je suis très déçu de Fox rent a car.

RAS. Parfait.

The price shown on online booking was different from the counter.

none

I was disappointed with Fox Rent a Car. Booked a full size car (Toyota Camry) but got a regular size sedan which gave problems. Had a flat tire. No spare tire in the car. Wasted an entire day getting it fixed.

Had to cancel my whole order and pay a fee because my flight was delayed, a factor beyond my control, then rebook a car. The car isn’t which you pick, you have to look in a huge lot of cars for whatever one in that price range. Better look at the car before you pull it out though because they have you sign off on if there are any marks, which there were more than marked, without letting you get out and look outside where you can see well. Luckily we weren’t charged any extra for the spots we noticed not marked. It took us over an hour to actually get the car, mostly standing in line in an unclean hectic building. Customer service was poor. The only good thing was the fast return.