Engine is not good

Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.

Worked as well as it should, very pleased

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国際線の受付は、無人でした。 電話して国内線受付へ来るように言われ移動。 少し戸惑いました。 返却は、レンタカー返却のカウンターで済みます。

安く提供していただきありかたいです。

We made a booking for 6am-6am since we ere travelling further out of Melbourne. The shop only opened from 8am until 4pm on weekdays. Was told that they had tried to contact us, but we did nit receive any call prior to 6am. Waited for 2 hours before they open ag 8am for pick-up.

Should have made sure that the time pick up options correspond with the dealer’s opening hours.

It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats