Mr north was excellent just sorry the review is a little late

The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic

Was really good apart from collection i waited almost 3 hours to pick up, I was offered 25% which thr manager emailed Qeeq but after speaking with them which was beyond terrible as the girl couldn't understand or speak English she made the whole process extremely terrible.

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well

Like: Female staff member on pick up desk on Friday night and then on drop off service on Sunday afternoon was extremely helpful polite and efficient - thank you