Great experience, would use again

Excellent car just what I needed Budget staff where very helpful

All excellent prices where just what I wanted for a long stay

We were due to drop our car off at Melbourne airport but due to terrible lack of signage we almost missed it. There were no signs for where to return vehicles and after circling the airport several times, we telephoned budget. As it was after opening time, I expected someone to have answered, but unfortunately nobody did. We telephoned several times with no answer, which of course added to the stress of trying to return the car. After eventually finding the location and returning the car, the staff member who greeted us to check the car over told us the company was unable to display signage detailing returns due to airport rules, which is ridiculous. I understand the company has little control over airport signage,however the fact nobody responded to several phone calls was highly frustrating and added to our stress greatly. We arrived at check in less than five minutes before it closed, not a nice way to end a holiday. I returned the car three days ago and have yet to be emailed my invoice, another example of terrible communication. Would not recommend.

Got a nicer car in return. Very good.

Love this platform

Expected a Hyundai Accent equivalent but got Suzuki Swift hatchback which has smaller boot room. Nor enough for 2 medium luggages.

The car exceeded my expectations because I received a quite new car. The counter staff was also friendly and helpful.

This is very easy platform to book and cancel booking without any charge.