Mechanicly unsafe

improve the issue regarding insurance I had to overpay the counter

The pick up zone was about a block away. Kinda of a hassle. Routes folks loaded the bags and were friendly.

Easy process. Worth the price. Great prices. The car was faulty (seatbelt was on but the car beeped like it wasn´t), but I could have exchanged it anytime they said. The technology was great, but there´s a learning curve.

Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.

No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

All planning for rental say easy rental cars but last sentence in communication said Routes

it was not easy to find the shuttle; although all companies outside airport had same space for pickup; other companies were running more shuttles with fewer clients, yours was quite full ; which meant that more people appreciated the price offered;