Good car hiring and booking experience

It was difficult to understand what Alamo were charging me as the amounts they blocked on my credit card did not correspond to my quote from Qeeq. In the end, what they charged me was correct.

We weren't told where to drop off the car so assumed it was where we had picked it up from. However when we got there we were told we should have seen a big sign telling us where to drop it off but we hadn't seen it. It also wasn't very clear as to what fuel the car took, there was no indication on the fuel cap and it wasn't obvious on the paperwork.

I cannot get a hold of anybody at the Alamo Rental Desk at Fraport! Money was taken from my bank account for a "late return" of the rental car, even though it was returned on time, but since there was nobody there we had to drop the key in the "key drop". I will continue trying to call cause I need that money back. Thanks Jannick

The Stuff was very helpful and kind, I was satisfied with everything.

Wait in counter over 30 minute car was not ready and by time I got car it wasn’t clean and fill with gas they give me not 100% clean car .