Need more clarification about the actual rental car.

No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.

Office for pickup/drop off fairly difficult to locate as there aren’t many signs. Car had a knocking noise on suspension and no windscreen wash on pickup. Waited quite a long time on drop off as there was only one member of staff dealing with customers.

Pick up drop off location not in terminal as described. Everything else from EasyRentCars was great and easy to use.

All ok

Good value. Couldnt get the app onto my phone. Will try again.

Great experience; free shuttle to/from airport, no queue at pick up and speedy friendly service. Being away from airport made first few miles on wrong side of the road easy. Car as promised. Overall highly recommended.

I ordered an estate car and they only had hatchbacks available, so it was a real struggle to carry our luggage safely and comfortably.