Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
Like: Pleasantly surprised by how helpful the Europcar office staff were with limited upsell. Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
Muhammed was very friendly and helpful. He recommended us a better car option that can suit our needs. I am extremely pleased with the service.
However, I faced difficulty in the beginning trying to figure out how to operate the vehicle and the GPRS. I suggest there must be a car instruction manual provided to customers especially those coming from left hand drive countries. It will be very beneficial indeed..
Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.
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Pleasantly surprised
Dislike: I got slightly confused at Heathrow T2 over which bus stop to use for the shuttle - some better signage that can be seen at a distance would help.
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