SWITZERLAND CAR RENTAL REVIEWS

I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.

Easy , sometimes you get a good deal , confirmed fast for me

Short wait on the line to finish paperworks, but everything went smoothly from pick up to drop off. Good customer service.

I could find lowest price without shop around various rent a car companies. It saved my time. Easy to make reservation. Good customer service.

The car was not the one we requested (Alfa Romeo) but I understood we would be given that or an equivalent car. The car we got was excellent.

Price drop didn't work it's magic but i was satisfied with the deal i got.

It is far from clear that Unirent and Europecar are one and the same, as the map for Unirent suggests it is quite a different location

My booking was with a fully comprehensive insurance but when I took the car they said we don't know about your insurance and you have to pay €2000 as deposit. And until now I have not received my deposit back

Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.

They advise to go directly through them to give a better offer

It will be great when we can get the car which one we choose...

;)

The car was perfect. The only problem was I was not notified on the requirement for 3k euro deposit Per card (2 cards required) during collection. But luckily enough I have 2 credit cards during that time. The rest was all good.

Enrolled for the price drop protector and it is awesome. I get to save few bucks. Thanks!

Great upgrade

Great

Great

Great

Great service, very pleasant staff, especially to nice to the children.

Great

Great

Great

Great

Great

Failed to deliver car purchased (for a premium)

Mislead by easyrentcars.com on the car I'd be getting. Won't use easyrentcars.com for anything except the cheapest type of vehicle.

in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.

there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.

Positive feedback only.

The car given was a brand new Opel Grandland X. Fully loaded car with great comfort of driving. The landy at reception counter was very prompt and cooperative.

Great range of vehicle and service providers and very competitive pricing.

car as expected queue at pickup, but quickly processed

used many times - quite happy. not noticed price drop protector working in our favour yet, so can't comment

They did a free upgrade which was very kindly.

Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.