AUSTRALIA CAR RENTAL REVIEWS

Car was perfect

Easy booking

Was an ok experience, big let down with the refuelling of the vechile on return. Got charged $35+ for 30km worth of fuel or 6Ltrs worth or 5Lt per 5km..... When i questioned it i offered minimal answers and justbtold yep

Excellent service and vehicle form East Coast.

Trustworthy and always price competitive.

Car was in good condition and was smooth

I would recommend to use qeeq.com best price and best car. I would use again.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

Goldcar was great the MG3 is not it’s horrible but that is the manufacturers fault not goldcar they were great

No

Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.

It was my first time using QEEQ after comparing the prices with other websites. It was a very positive experience for me, especially after hearing a lot of horrible experiences with the upsell of insurance over the counter. In my case as I did my booking through QEEQ, everything was sorted out and I got my keys in less than 5 minutes. I'd consider using QEEQ again for my future car rentals!

Fantastic customer service at the counter from the lady and two guys there. The car was good and the whole process easy. The only let down was we were waiting in the international terminal desk for ages before reading a sign on the Euro car desk saying pick up was in domestic. Wish Alamo had a sign up. Wasted 30 mins of time

Great I will use them again.

Besides difficulties with locations everything was perfect

Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers

The overall experience was brilliant The only issue I had is when I went to drop off the car the gps took me to your old address

Loved the experience

Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have

Very satisfactory

Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

Car condition was great. Had to extend the vehicle hire due to airline change of times. Very appreciative for their accommodating my request. Will use for future vehicle rental

Very good

Excellent

Not applying the same rate for extensions.

Car was very delapidated, it was scruffy and marked inside. We couldn't see out of the rear window because of damage to the window. It had done 350,000 km so we were a bit nervous when driving in extreme heat a long way off the main roads. Being so old it had no phone charger, air conditioning was very poor. Certainly would not recommend this vehicle! Was not the vehicle advertised on line.

The counter staff was adamant that my AXA insurance was inadequate and I wouldn't be covered for any excess in case of a claim, was coerced into paying a higher pick up premium before we could leave

The online booing platform was great yet I didn't receive the price drop guarantee offer

Car was small and low powered but suited our needs and purpose for this trip. Staff were excellent. Friendly and jovial. Answered all questions and took care of a minor problem without hesitation.

Great staff and very quick. However, the picture of car was different from the one we were given

Booking process could be easier