Booking was easy but the process of picking up and rude staff made me ensure I would not book with Bargain Rentals again, if the price difference is not too much I implore others to use other providers, the service was terrible - maybe because it was night and the staff were tired, the drop off staff were much more pleasant in the morning.
Inner condition of the car was quite dirty and not in a washed condition. It was an easy pick up however it would be best if Cheapa provides free pick up shuttle.
Fantastic value. Very prompt pick up and efficient service with clearly outlined conditions. Car did not have cruise control which was disappointing, and made for less relaxing driving conditions.
About QEEQ:10.0/10
Price drop refund was an unexpected bonus, I didn't actually believe it would happen.
Cheaper to book on Qeeq than with East Coast direct. Very worth it. They will try to upsell insurance but that's ok so long as you explain you have your own. Though you'd need to put in a 1k AUD deposit by card. Got a lower end SUV however but all good.
About QEEQ:10.0/10
Rebooked using the price drop protector. Super worth it.
“All convenient but the car size was smaller than I booked.”
About BARGAIN:7.0/10
I booked 'Mazda 3 or similar', and I expected an intermediate-sized car. But, I was disappointed that I got Suzuki Baleno.
The odometer was very low, the inside was clean and fuel efficiency was good. But I needed more space and torque.
The hire car was advertised as a Honda CRV or similar. We ended up with a Holden Trax which only has about half the luggage area of a CRV. This caused a number of problems when packing our luggage into the car.
About QEEQ:8.0/10
QEEQ was excellent and the price for the rental was significantly better that we found anywhere else.
Overall quite smooth, just some hiccup in getting over to the pick up place as the shop is located at 10 mins driving distance away from Melbourne airport.
I’m very disappointed about the woman that was attending at the counter (14/10/2022-23:00aprox Melbourne airport). When she knew that we are Colombians she started to talk about cocaine and the good quality of Colombian cocaine. For me and my brother, it is a terrible disrespect and it is even almost a racist and discriminatory comment, in her position as a client attendant, she has to be respectful of all people and cultures instead as she did following a bad stigma about a country to frame us as bad people.
in Colombia, we are more the good people than the bad ones and drugs are not anymore the main thing in a country full of culture and good people.
On the other hand, she had a bad attitude attending us, with a poor explanation about the process. for example, she charge me $100 but she wasn’t clear for what reason I had to pay that. (I suppose it is a bond that will be returned to my account) because when I did the booking I paid for everything.
(At this time, I don’t know anything about this $100 and I would like to know when will be my money returned? )
It is a shame just an only one person with a very bad attitude destroys the whole experience and good name of a company. Forgetting the bad experience at the counter all was good and the car was great.
That’s why we have a bittersweet taste about the experience renting a car in budget.
“I would like a full refund as the vehicle provided was heavy and consumed more fuel to Sydney.”
About Apex:2.0/10
Apex did not provide the Mitsubishi or similar vehicle but provided a granddad people carrier!!!!
Apex staff refused to honour the reservation despite several requests.
Cheaper rates, but dont expect the newest cars compared to Hertz / Sixt.
Overall still a vehicle in good condition, but lacking some of the comfort features like Airplay.
Vehicle was well maintained, and we did not experience any breakdown during our 6 days drive
About QEEQ:10.0/10
Smooth booking. However, price drop protector did not kick in.
I manually checked and discovered a cheaper rental. Had to cancel and rebook myself.
Cheaper rental rates, but dont expect the newest car.
Nonetheless, vehicle was very well maintained, very clean, and functioned perfectly during our trip. Served its purpose.
About QEEQ:10.0/10
Smooth booking as always. However, the price drop protector is set a little too low, and did not trigger when prices dropped. best to manually check.
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