Budget Car Rental

El coche en perfectas condiciones. Solamente en el counter de Budget me querían vender todos los seguros nuevamente. No respetaron el contrato con QEEQ. Eso fue un desastre. Por eso no uso normalmente Budget.

The staff were amazing. Best customer service I’ve experienced. Mitchel who served us was attentive, friendly and helpful. Didn’t get the name of the man we dropped the car off with but he was very friendly and dropped us at the terminal as we were disabled. No pushy sales, quick and efficient. Great car. Perfect experience.

予約は、ホンダフィットと同等ということだったが、来たのはマツダの車であった。ただ、走りやすく、高速でも充分な力を発揮していた。 しかも渋滞中でも使えるクルーズコントロールが付いていたので、楽だった。

受け取りに非常に時間がかかりました。 車両は新しく清潔で良かったです。 道中でパンクしましたが、これは道路工事中の区間を走行したときに金属片が刺さったと思われ、車両の問題ではありません。 返却時に駐車場の場所が非常に分かりにくく大変でした。

Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

I was upgraded to a larger vehicle at no extra cost after I had been in the parking garage No quibble with the attendant on duty he just got on with it as the original vehicle was not available

Simple process

Un Buick no es un EDGE, yo quería el EDGE, aunq se q me dirán q era “o similar”, pero no me vale El señor que me hizo el contrato fue un 10 de profesional Difícil encontrar el coche El personal de fuera RUDO y con pocas ganas de trabajar El coche tenía golpes Olía a una mezcla de curry con tabaco Warning “LOW OIL ENGINE” y lo único q hizo la señora del delivery fue resetear el warning y que me fuera WARNING low bat remote Etc etc etc MUY MAL EN CASI TODO Y LA ACTITUD DEL PERDONAL QUE PARECIA QUE LE DABA IGUAL TODO

This is my second time renting from this specific location. I actually went out of my way to use this office instead of a closer one because the customer service here is always amazing. The manager is wonderfully accommodating, friendly and makes the pick up and drop off process a complete breeze. Definitely my favourite location for car hires in Pasadena / LA area.

They kindly upgraded our car - Thank you Budget !

Si bien no tengo nada que decir sobre el coche porque fue 100 % bueno, me llamó la atención el alto consumo de combustible, habiendo sido conducido en condiciones normales.

GOOD

Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.

It was nice to get the Tesla as a mystery car ...

excellent

The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip Also the size of it was seem smaller and not at the level in the order of mid-size SUV.

The issue at the Budget counter was....we were in Mexico when I booked and Budget had a problem with that...they didn't say why...just the way it was. The lady was bitchy and rude

The questions here on qeeq are very misleading. Somehow it gives a score of 7, yet where is the question about whether I was ripped off or not? On that can I give -10 score? I brought the car back with a full tank with evidence to prove yet they charged me 19 gallons x ~$3.50 x 2 (133 usd) after I got on the plane. Hoping this is an honest mistake but no response from Budget this far. So essentially l my booking cost doubled.

Very good service and car

Good car Deposit not received after more than 24 days