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Last updated on: September 25, 2021
29Rental Locations
17Airport Locations
Map View of Car Rental Locations in Taipei
LIANBAR Car Rental
9.3/10
IWS
9.4/10
Gipin Car
9.4/10
Chailease
9.0/10
Budget
8.0/10
AVIS
9.3/10
PONY
9.4/10
JT
9.4/10
CARPLUS
9.3/10
HOTAI
9.2/10
OK Car
9.6/10
Reviewed: July 21, 2020
We don't speak Chinese so we didn't really talk but he took us through a very simple process and we got the car quickly! The only problem was on the return we could not find our way to the ally that takes the car back to where we picked it up. Traffic was terrible so each failed attempt took several minutes to try again. But the agent took the car where we managed to leave it even if not at the shop.
Reviewed: March 3, 2020
今回、デポジット不要プランで申し込みましたが勘違いなのか請求されまし。 サポートとの連絡で処理できたようです。 場所の案内もわかり安く車種も希望どおりのタイプでしたが古く傷みもあり、ヘッドライトが暗い状態のものでした。車の年式も限定予約出来ればとかんじました。 連絡はLINE翻訳で出来たのでコミュニケーションは楽で素晴らしいと感じました
Reviewed: July 14, 2020
Quick pick up. They come with your rented car and go to the office to sign a contract. However very limited English and only in the office spoken
Reviewed: June 11, 2020
very friendly staff and the whole process was super smooth. we got a brand new VW Golf which had only 700kms on the clock.
Reviewed: March 2, 2020
The car exceeded our expectations. Fuel saving, conveniently small. The staffs speak good english and very professional
Reviewed: February 24, 2020
Everything great with IWS - we got completely new car with less than 3000 km...
Reviewed: November 19, 2019
Friendly staff, personalized service. Sent me information on driving in Taiwan.
Reviewed: September 17, 2019
The car had the smoking smell. I hate that. The rest is quite good.
Reviewed: January 8, 2020
I don't feel comfortable with a presigned credit card imprint kept by them. It will only be destroyed a few months later. I'm at their mercy that they can charged any amt to d card.
Reviewed: December 26, 2019
As advertised on EasyRentCars apps, the pick up location was at Tao Yuan Airport. Upon arrival at airport, information counter informed us to call Chailease for pick up. Drop off point was not at the airport too. Other than that, Chailease staff and people were friendly, professional and nice.
Reviewed: December 16, 2019
Chailease is awesome company because it has awesome people working hard for it. I loved behaviour of all employees of chailease. Super
Reviewed: November 6, 2019
Very good service and accommodative. We were quite concern about insurance coverage as it seems insurance does not provide Act of God protection which makes us very worried as Hualien is prone to weather change, landslide, earthquake and windstorm. Will not consider rental in the future as we have no mean to pay for losses to the car if damaged by natural disaster
Reviewed: January 8, 2020
I was able to drive brand new car with only 200km according to the odometer.
Reviewed: July 2, 2019
Car received was not Volkswagen Polo, but similar (Ford). Difficult to find the service desk. Overall happy with the service and car.
Reviewed: December 19, 2019
The mileage was on the high side 65,000+ kms. We asked for a lower one and the staff accommodated our request. The mileage was still higher than our expectation and past experience however (30,000+ kms). The car functioned well however. Overall, we are satisfied.
Reviewed: October 19, 2019
The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car . return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great
Reviewed: August 11, 2019
Récupération difficile par téléphone (pas de puce à l'arrivée) avec un correspondant ne parlant pas anglais
Reviewed: June 7, 2019
Bien que parlant peu Anglais, le personnel a été très conciliant. La voiture était prête à partir à notre arrivée. Pas d'entourloupe.
Reviewed: September 18, 2019
In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure. 在意外中，不小心把車子刮花了一點，但租車公司卻開大額賠償金額，因信用卡在拿車時己複製我的資料，還車時工作人員沒有來檢查，只叫我在停子停在停車場，然後把位置告訴他們和拍照。最後回到我的國家，租車公司卻刷了巨額賠償金，而損壞部分是我當時沒看到的。在強迫下無奈付了。
Reviewed: May 4, 2019
Did not get a vios but Toyota sienta. Is OK with me since the same capacity. Easy to communicate with them as they also use Whatsapps. Good respond.
Reviewed: April 22, 2019
Need to call JT staff to arrange for car pickup. Had to go to a deserted location away from the airport to complete vehicle transfer/pickup. This was arranged by the friendly staff. I was given a Colt Plus instead of the Yaris. The radio was not working.
Reviewed: January 13, 2019
They upgraded the car. The staff very nice and helpful.
Reviewed: August 13, 2018
Like: Ww collected the car in Taipei. It was not at low mileage but in peefect conditions anyway. No issues to drive on the mountains. Staff was friendly and made some effort to communicate in English
Dislike: Automatic gear sometimes did not play well in steep climbs. Requested but not get the navigator.
Reviewed: July 1, 2018
Like: I drived more than 1000 km for three days and got no any problem with the car
Dislike: Maybe they must give some fragrance on the car
Reviewed: June 30, 2018
Like: The car is clean and good condition
Dislike: the car park is expensive and hard to find
Reviewed: April 25, 2018
Like: Wendy was friendly and the car is in good condition.
Dislike: Wendy couldn't find the reservation initially which contributed to a delay on meeting me at the airport to get the rental.
Reviewed: March 20, 2018
Like: It was a fuss free booking with OK Car Rentals. Ms Chiou that assisted us throughout the entire process was very helpful and accommodating. She sent and pick up the vehicle at our hotel and fulfilled all our requests (GPS, child seat and stroller rental) for free. Communication was effectively done via email and also WhatsApp. The rental fees was also one of the most affordable ones according to my research. Car provided was clean and in good condition. Overall, we are extremely satisfied with the service and car rental.
Dislike: The only downside was a child car seat was given rather than an infant car seat, thus it wasn't 100% safe for my 5 months old baby as the car seat was more for a bigger child as it is forward facing and have less neck support. Given this was provided complimentary of the car rental, I have no complains. Just sharing for those who intend to request for a infant car seat. Providers speak very little english, however with Google translate this shouldn't be much of a problem.
