8 Car Rental Brands in San Juan, Puerto Rico

Reviewed: March 12, 2020

Good experience, recent and clean vehicle. However, we had a flat tire and the crank to change the wheel was missing. In addition, We had to take out additional insurance at the request of the rental company when the vehicle was delivered

Reviewed: November 15, 2019

Me encantó el servicio

Reviewed: October 26, 2019

The counter staff were excellent,very helpful and went out of their way to ensure I had a car for my trip.

Reviewed: September 24, 2019

Staff very helpful, polite and friendly

Reviewed: August 29, 2019

Tout était bien ficelé, par contre Europcar n’est pas présent à l’aeroport de Porto Rico, c’est un petit container sur le parking d’un centre commercial à Carolina

Reviewed: March 3, 2020

Was not told where to go to pickup the car. No info about a shuttle so we had to take a taxi. Long wait to to do paperwork to get the car

Reviewed: February 11, 2019

they are awful about giving their address.

Reviewed: January 1, 2020

I always use Charlie car rental/Ace. I just wish that as a regular customer there would be better deals or specials. I've rented from Charlie/Ace at least 5 times this past year. It'll be nice to have some type of bonus.

Reviewed: September 7, 2019

Customers Service was very well.

Reviewed: August 14, 2019

Easy to get to great price very good service

Reviewed: July 20, 2019

They charged us extra daily fee over and above EasyRentCars fee

Reviewed: July 13, 2019

Wish the car had power locks.

Reviewed: December 6, 2019

Great service quick transaction, clean vehicle and no pushy up sale on extras. I

Reviewed: October 20, 2019

The price was different than the booking price. Also, they did not accept my GA license because of the temporary one.

Reviewed: September 14, 2019

Friendly, convenient and easy to use

Reviewed: May 13, 2019

Agency required us to buy insurance and other things that more than doubled the rental car price from $98 to $200 even though we brought insurance documentation. Car had no central locking, no power windows, no trunk cover. First car had a tire pressure warning light on and agency first refused to give us a proper car.

Reviewed: December 18, 2017

Like: The employee told me that I could use my existing car insurance to cover the cost of vehicle insurance, which saved me $25 a day. We wound up with a brand new car, which was an unexpected perk.
Dislike: It took about 20 - 30 minutes to get everything sorted out, but for the price we wound up paying, I really shouldn't complain. I'm pretty happy all around with the experience.

Reviewed: July 28, 2019

El total que me indicó la página v/s lo que realmente pagué no coincidió y por más de 60.00 más. Encuentro que eso no está bien.