12 Car Rental Brands in Sacramento, California, United States

Reviewed: July 25, 2020

The counter staff was professional and helpful. I had a little trouble hearing him because of the mask. With one person ahead of me at the counter, it took about 15 minutes for me to get to the counter. Between Hertz, Thrifty and I think it was Dollar, it would be nice to have a floater to handle any counter that needs the extra help.

Reviewed: January 23, 2020

The beginning was a disaster. Long lines. Slow moving. I wasn't in the car I had reserved. General chaos. The people at the desk were polite, but they were overwhelmed. It ended well because the manager put me in a different car at a reduced price.

Reviewed: September 13, 2019

I have been charged twice with no explanation why or contact from thrifty. The agreement on pick up and return after the car was checked said $52. We got charged that. Then several days later they have made a further $62 charge which was not agreed and I have not been invoiced for. Not happy in the slightest.

Reviewed: July 10, 2019

On drop off, at 6:30am, a little confusing as to what I had paid for , and staff a little in-experienced for directions to us, about leaving key and car .

Reviewed: June 7, 2019

It’s very difficult to rent a car in Sacramento. The bus takes forever going both ways. The lines are long. And there aren’t enough people to staff the counter. Also, the people at the counter are quite slow. After my third time, I am ready to give up and I’ve canceled my car for the next trip. Paying the extra money to take a Lyft to and from the airport is a better spend of my energy than dealing with the rental car process at this airport.

Reviewed: March 16, 2020

Little disappointed on the final 30$ unknown charge

Reviewed: January 5, 2020

Signposting of vehicle pick up/drop off when coming from terminal an issue. Okay when first leaving terminal then cannot see where to go as no signposting. Also not sure where to go to drop off as no signposting in car park. Drop off point didn't have Alamo written on it - I had to ask.

Reviewed: September 11, 2018

Like: The car was great! The clerk who brought me to my car, totally great!! I loved that there was no change in the cost of the car. It was completely transparent from beginning to end.
Dislike: Drop off lady was less then nice:(

Reviewed: December 5, 2019

My amount due was not honored at the rental counter. They were friendly and explained they don't honor pre-payments.

Reviewed: November 6, 2019

Unfortunately, Advantage closed at this location the previous month, but Enterprise took over the contracts. After I was able to locate where my contract was being honored, everything went very smoothly. In fact, since there were no compact cars available, I was upgraded to a very nice full size car! Overall, a very pleasant experience!

Reviewed: August 4, 2019

Yes, loved this car. I was skeptical at first, due to car being a diesel, but was pleasantly surprised by this car's roominess, great gas mileage, and everything worked very well...great deal!

Reviewed: April 5, 2019

On the web site you make it sound like the rental amount could decrease. I have used you twice, it never has.

Reviewed: April 5, 2019

I reserved a compact car was giving an SUV wasted gas the gas tank wasn't full it was no one there at night to advise them about this issue

Reviewed: October 15, 2019

Car itself was great. However insurance was really expensive. I paid just about $1000 in insurance alone for my rental which was 50% of the cost of the entire rental. Wish I wasn't talked into it by the counter people, otherwise good car.

Reviewed: September 24, 2019

El personal muy amable pero muy tardado el tiempo de espera para recoger el auto

Reviewed: September 4, 2019

I was very pleased with the car I was given. Economical but had enough horsepower to get up out of its way! Counter service was efficient and I didn't have long to wait! Very pleased with service and car!

Reviewed: July 31, 2019

Great service and vehicle.

Reviewed: July 1, 2019

They have been good and will continue to use them.

Reviewed: June 30, 2019

The met my expectations on dependability. It does average of any new car. The customer service reps were very nice. Simple to pick up and drop off. No hassles.

Reviewed: February 14, 2019

Size of van was perfect, however it was hard to get in and out of the driver and passenger sides. They didn't have steps for easy access and both driver and passenger have knee problems which made it difficult to get in. Passenger side window control was broken, so I couldn't roll window up or down.

Reviewed: January 21, 2019

People were great but the van was beat up and dirty. It served its purpose.