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Last updated on: September 16, 2021
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15Rental Locations
8Airport Locations
Map View of Car Rental Locations in Palm Springs
Dollar
9.9/10
Alamo
9.1/10
Budget
7.3/10
Thrifty
10.0/10
Hertz
7.2/10
ACE
9.6/10
AVIS
7.3/10
Reviewed: August 9, 2021
Everything was as expected, and better than last time when they were out of cars for a while and we had to wait.
Reviewed: December 30, 2019
The SUV worked perfect to transport 2 golf carryon cases plus 4 people and 6 small carryon suitcases. It had great gas economy. Nice car, nice heated seats. Comfortable ride.
Reviewed: May 21, 2019
Took a bit long time to pick up the vehicle in Palm Spring mainly due to the demand and flight arrival - Dollar must offer a great rates and service, since no other rental comp had any lines ups. Service was excellent and I was very pleased with the performance of the vehicle- Toyota Prius. Great on gas!
Reviewed: July 2, 2018
Like: Helpful staff who didn’t try to push an upgrade. Asked and moved on. Car was clean. Everyone were polite and helpful
Dislike: Vehicle had a maintenance required light come on on the way to our destination right from the airport.
Reviewed: July 8, 2018
Like: The staff were pretty accommodating and nice upon our arrival.
Dislike: We arrived about 1-1/2 hour early for drop off and almost an hour before our flight when we entered the immigration. My husband remembered that he forgot his vest hanging behind the driver's seat. He immediately went back to Alamo and told them about the vest. The staff at the counter told him that the car is already a mile away and there was no vest returned to their L&F, not knowing that my husband, together with another staff already looked at the car prior to approaching him. The staff knew that my husband has a flight to catch so there seems to be a delaying tactic so that he would just go. He was already on his way back to immigration until he met a security and told him about the missing vest. The security told him that he gave the vest to the staff at the counter and they both went to the counter and approached the staff. It was only then that the staff took out the vest and asked if that is the one my husband was looking for. All along the vest was with him. My husband told him that if he wanted the vest he could have asked for it instead of denying that it wasn't there. He just went back for it because he want to check the pockets whether he left some papers or IDs.
Reviewed: March 4, 2020
Fast, reliable, best car rental agency by far, thumbs up
Reviewed: March 31, 2019
Waited way to long for pickup. Almost two hours in line at the airport.
Reviewed: November 25, 2019
The agent at the counter was friendly and found my reservation quickly. I booked a Chevy Malibu online. As I arrived at the end of the day they were out of inventory. The agent upgraded me to a brand new mini van without any extra costs.
Reviewed: August 28, 2018
Like: Hassle free pick-up at Palm Springs airport. Staff was pleasant and efficient without trying to sell you additional services. Car was a Nissan Sentra which was more than adequate for our needs. Drop-off was also quick and easy.
Reviewed: July 28, 2019
The pickup location in Palm Springs was difficult. There were not enough signs to indicate where to go. I had to walk through the hotel/casino to find anyone who could direct me. The drop off location in Las Vegas was even worse. The address on the car rental was insufficient to return the vehicle. I called the number for the hertz desk at the location provided- no answer. I then called up to get further information from the hertz helpline on where to drop off the vehicle but was told they couldn’t assist me as the car was registered under my friends name (I paid/booked the original transaction but my friends credit card was used for a deposit as mine was not working with Hertz). This was unhelpful and it took several iterations before the assistant provided the same address for drop off that I already had - unhelpful. In the end we had to go through another hotel and ask and they were able to assist. The process meant we returned the vehicle at 12.57pm and there was no one tending to the front desk. If Hertz attempts to charge me for another day (because we were late) there will be repercussions.
Reviewed: June 8, 2019
Fast and super friendly service. We were picked up at the airport with in minutes of calling and the drive was less than 5 minutes to the rental place. We were in our car and on the road in less than 15 minutes.
Reviewed: April 24, 2019
The vehicle was ready, picking it up was super fast and easy and no lines like there were at the airport. When I phoned they came straight away.
Reviewed: April 3, 2019
You're doing a great job. I'll be a return customer! Thanks so much.
Reviewed: March 18, 2019
The staff were super friendly and helped me with directions etc. Car was in great shape. Excellent overall
Reviewed: March 3, 2019
Very impressed with both the pick up and drop off. Why would anyone want to deal with that hassle at the airport. Only suggestion: a little more attention to inside of the windows. They obviously hadn't been carefully cleaned in a while. A lot of glare the first time I drove at night.
Reviewed: May 2, 2019
I went to the airport to rent a car, and needed to drive to Long Beach to make a flight. The line must have been over a hour long. I ended up spending another hundred dollars and renting a car with Hertz because they did not have a line. I'm glad I did because I would have missed my flight had I waited
