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Last updated on: January 17, 2025
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83Rental Locations
31Airport Locations
Map View of Car Rental Locations in Osaka
Rakuraku
9.3/10
CRQ-CarRent
8.5/10
Easy Car
10.0/10
Europcar
8.6/10
Times
8.9/10
BEST AUTO
8.0/10
3723rentacar
9.1/10
NIPPON
9.1/10
Nissan
8.4/10
Hertz
9.5/10
Orix
8.0/10
Reviewed: January 12, 2025
Again, please check the condition of the car especially music player. Driving 4-5 hours a day without music is very sleepy. With the cold weather and the sunshine, it was very very sleepy environment, haha.
Reviewed: June 26, 2024
The service was excellent and attentive, with dedicated staff assisting us.
Reviewed: May 12, 2024
Couldn't find the store, and it took a long time to get help over the phone.
Reviewed: July 28, 2024
The entire team was attentive, responsive, and provided effective information.
Reviewed: October 10, 2024
good service , staff helpful strongly recommend
Reviewed: May 5, 2024
The receptionist was very friendly and explained everything very clearly.
Reviewed: February 15, 2024
Pickup and return were very fast, completed within 5-10 minutes.
Reviewed: July 16, 2024
The vehicle was brand new. I booked an ETS, and picking up and dropping off the car was convenient. The staff's English was pretty good. I must give a thumbs up for the whole process.
Reviewed: August 8, 2023
Process to get vehicle went smoothly. Knowledgeable staff
Reviewed: October 20, 2019
Speaks English, but strangely asked for fuel receipts upon car return
Reviewed: September 2, 2019
Very satisfied, they did the vehicle inspection together with me
Reviewed: May 22, 2024
The vehicle was quite old. The charger was broken as soon as we got in the car. Although it was spacious inside, the car had noticeable scratches. Despite the broken charger, the staff took me for immediate repair. However, it was quite inconvenient. Additionally, there is an extra fee if you want to pick up the car directly from the airport.
Reviewed: March 5, 2024
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
Reviewed: December 13, 2023
Service staff is very helpful, and provides complete necessary information we need. Appreciated!!!
Reviewed: February 18, 2020
For this branch, the staff advise us to buy more insurance. When I told him that I paid basically insurance (included CDW) from the application already, he said it’s from the application (not from Nippon rent a car). The basic cost around ¥1,500/day, but I denied to pay more. He warned us, if something happened just a little bit destroyed. The dealer will charge us at least ¥150,000, luckily we drive safely along the trip. When we drop the car on the last day, the old staff urged us for the nearest gas station’s receipt before returning. But I told him that the receipt I put it at the hotel and I didn’t fill the petrol from here, so I showed him that the fuel scale is full and a little bit over scale too. Finally he is okay for that, but it takes time for a while.
Reviewed: January 7, 2020
The only feedback is that the staff did not recommend us to use ETC pass for tolls payment
Reviewed: January 5, 2020
店が移転している知らせがなく、電話も変わっていて探すのが大変だった。予約８時にしていたが、ずいぶん後に返却が９時というメールがきて飛行機の時間を変更し、飛行機キャンセル料二万円かかった。他のレンタカー会社は８時なのに
Reviewed: December 31, 2019
Very good experience. If the pickup location instruction can be clearer, that will be perfect!
Reviewed: February 7, 2020
Overall car rental experience with Nissan was great, the car was in great condition, the hotline was helpful and car return process was easy.
Reviewed: December 22, 2019
Very good condition. Staff at counter is very helpful.
Reviewed: November 27, 2019
The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.
Reviewed: April 24, 2019
จองรถ Alphard แต่ได้รถ Velfire เลข กม.ประมาณ 14x,xxx เครื่องยนต์เงียบดี จัดเก็บกระเป๋าเดินทางไป 5 ใบ และผู้โดยสารนั่งสะดวกสบายดี รับรถที่สนามบินคันไซ ที่เดียวกับ Toyota และที่คืนใน naniwa แถว namba ก็เป็นของโตโยต้าเหมือนกัน พนักงานบริการดีค่ะ และโทรขอความช่วยเหลือจาก จนท. HERTZ ที่ไทย ก็ได้รับความช่วยเหลือดีมากๆ ค่ะ
Reviewed: January 18, 2017
The Hertz store at Osaka Airport is located at the Nikko Hotel across from the airport. We spent quite a bit of time inside the airport before we found out.
Reviewed: June 14, 2016
It's just on the first floor of the airport. Although it was my first time at Osaka Kansai Airport and I don't speak Japanese well with limited English, it was easy to find by following the signs. The female receptionist was very patient, and there was basically no communication barrier.
Reviewed: October 17, 2018
No Chinese-speaking staff, couldn't understand how to operate the car
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