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Last updated on: March 27, 2023
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Reviewed: September 6, 2022
Bit disappointed with car as was expecting something bigger, but served the purpose
Reviewed: June 22, 2022
Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.
Reviewed: August 6, 2019
Picked up the car at Norwich airport. Check in process was smooth. However, the car had a lot of minor dents and scratches on it.. Spent some time reviewing these damages against the ones listed on the system. Booking system was not working so got a manual confirmation advice. Car interiors were good and got a free sat nav upgrade..
Reviewed: June 14, 2019
Europcar had only one agent who was tied up with two clients which caused me to have to wait 40 minutes before he could book me out - I took 5 minutes to process.
Reviewed: February 18, 2019
The people behind the desk are lovely and friendly, very welcoming and are genuinely brilliant to deal with! Fantastic service!