City of arts
It’s really hard to describe Melbourne in one word due to its diverse culture. In one second you will see the Victorian elegance of the old buildings, the next second, around the corner you might see some colorful graffiti. In the meantime, it’s an inclusive city that is not only a showcase of cuisines around the world but also a visual feast of the striking art.
- Image source: architectureanddesign.com.au
Stop A : Federation Square
With its avant-garde architectural design, it integrates various capacities of art, activities, leisure, sightseeing and outdoor venues as a cultural center for citizens. - Image source: thingdoer.com
Stop B : Hosier Lane
It’s the most influential place in the city center with its unique 3D paintings on display. If you’re lucky enough you may see street artists plying their painting show. - Image source: littlebird.co.uk
Stop C : St. Paul’s Cathedral
Walking inside, the sound of traffic disappears; you will feel only a sense of calm and serenity. The high ceiling and the long corridor lead you to the temple of prayer. - Image source: slv.vic.gov.au
Stop D : State Library of Victoria
Free to enter, it's a good place to seek inspiration. Immerse in knowledge and discovery that shows displays on the cultural, life, history and status quo of Victoria. - Image source: cosmosmagazine.com
Stop E : The University of Melbourne
Founded in 1953 as a famous comprehensive university, The University of Melbourne is the 2nd oldest university in Australia (3 years later than the University of Sydney).
April 24, 2024
Destination: Melbourne
The car was generally well presented. I did however find some damage to the front bumper that had been sprayed over but washed off. In fairness I mentioned this and they accepted it and promised to repair it properly
View moreApril 21, 2024
Destination: Melbourne
We had difficulties with starting the engine so many times… the condition is not good.
View moreApril 20, 2024
Destination: Melbourne
Smooth operations for pick up and drop off.
View moreApril 20, 2024
Destination: Melbourne
Car needed sat nav.
View moreApril 15, 2024
Destination: Melbourne
They didn’t take clear car photos and set me in trap to at a wind screen chip but it was present when we received the car. They charged me $1000 deposit and didn’t refund it to me yet after I show them the clear pics when we received the car. I am still wait for deposit refund. Very Frustrating.
View moreApril 8, 2024
Destination: Melbourne
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
View moreApril 4, 2024
Destination: Melbourne
The conditions of seat was really bad. All the seats had stains. They need steam cleaning or need to get seat covers change. The car seats looks really unhygienic
View moreMarch 28, 2024
Destination: Melbourne
Car was good, small air leak in the rear left but wasn’t an issue and I let the hirer know about it.
View moreMarch 13, 2024
Destination: Melbourne
the car struggled on inclines as MG not a strong car! But did the job, so all good.
View moreMarch 11, 2024
Destination: Melbourne
Did not get car booked, seemed very casual during car collection Car return very good & efficient
View moreMarch 4, 2024
Destination: Melbourne
Car condition was great. Had to extend the vehicle hire due to airline change of times. Very appreciative for their accommodating my request. Will use for future vehicle rental
View moreJanuary 21, 2024
Destination: Melbourne
Car was exactly what we needed for a big group going on a roadie!
View moreJanuary 13, 2024
Destination: Melbourne
Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good. The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.
View moreDecember 31, 2023
Destination: Melbourne
My arrival flight to mel is delayed , i tried to amended my arrival date ( delay a day ) , Hertz asked me to call back QEEQ for amendment if not there will be count on NO SHOW, I explained to the CS , i m not going to refund ,just pick up 1 day late. CS said no exception , have to pick up on 21 st Dec ,i called QEEQ , Cs asked me to call back Hertz, They cant help as well. Its a but ridicules.
View moreDecember 31, 2023
Destination: Melbourne
It was a surprise upgrade and a very pleasant car to drive with surprisingly low fuel consumption. Check in was handled quickly by friendly counter staff. I will be using QEEQ again and highly recommend to anyone seeking to hire a car.
View moreDecember 30, 2023
Destination: Melbourne
The Europcar office is easy to find, instruction provided to pick up and drop off car is very clear and useful. Customer service is very helpful and polite. The SUV car I rented is pretty new and spacious, my kids like it very much. We really enjoyed the trip, double thumbs up for Europcar :).
View moreDecember 29, 2023
Destination: Melbourne
We were mistakenly charged for extra insurance, even though we purchased this through QEEQ. I pointed this out, and we were told we would be refunded, but this has not occurred. Pick-Up was easy and quick.
View moreDecember 28, 2023
Destination: Melbourne
When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away). Will we use you again? A definite no.
View moreDecember 21, 2023
Destination: Melbourne
THe pick up time was 7am but others opened way earlier. They should consider at least 6am to suit the customer timing.
View moreDecember 16, 2023
Destination: Melbourne
走行距離17万キロの車でしたが調子は良くしっかり整備されている印象でした。今回はメルボルンで借りてシドニーで返却しましたが料金が他の会社より安く助かりました。
View moreDecember 8, 2023
Destination: Melbourne
Horrible Chery vehicle. Worst car ever hired.
View moreDecember 7, 2023
Destination: Melbourne
Car condition was great and clean! The pick-up and drop-off process was super fast.
View moreDecember 4, 2023
Destination: Melbourne
It was ok. Was a little troublesome getting to the location off the airport, especially for travellers, but overall was not too bad. One comment though, the car came with an empty tank. That was a little stressful at the start.
View moreDecember 2, 2023
Destination: Melbourne
Was told at Melbourne Intl airport to go to downtown Melbourne to do an exchange for vehicle. From Isuzu mux to Toyota Kluger. Went down the next day and the counter manager told me no Kluger available. In fact none for the entire Victoria. Simply brush me off by saying Europcar cannot do anything to help. Also the agreement from Europcar mention excess of $5000 which should have been zero since I have upgraded my booking to include zero excess.
View moreNovember 22, 2023
Destination: Melbourne
도심가운데에 위치하여 접근성이 좋으며 반납하고 돌아가기에도 너무 편했습니다 직원들은 모두 친절하고 따뜻하게 대응해 주었습니다
View moreNovember 22, 2023
Destination: Melbourne
Very nice car. Hybrid was a great help with petrol consumption. It was a bit of a squeeze with all of our bags from airport, but good space for the rest of our trip with lesser baggage.
View moreSeptember 18, 2023
Destination: Melbourne
Slow pick up. Car is a Chinese car which is now pretty good in the engine power. Otherwise it is good.
View moreAugust 27, 2023
Destination: Melbourne
Friendly staff, new car, easy location, great result
View moreAugust 22, 2023
Destination: Melbourne
Onboarding and Guidance was on point - they had made sure that I understood the rules before handover. The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
View moreAugust 15, 2023
Destination: Melbourne
Awesome customer service and assistance from the representative, Ana. Clear instructions and smooth pick up of the car. New, clean and spacious car to have during the holidays. Thanks
View moreAugust 10, 2023
Destination: Melbourne
Efficient and easy pick up and drop off, helpful staff
View moreAugust 4, 2023
Destination: Melbourne
The car was amazing, modern with nav systems etc making travels less stressful. Auto drrive was slightly annoying but easy to turn off.
View moreJuly 30, 2023
Destination: Melbourne
Good vale & a female staff was picked phone and she is a very patient to answer my questions, and helped us to fine the right petrol number to fill the car that we rented. Thanks to her.
View moreJuly 4, 2023
Destination: Melbourne
One of the better experiences with bargain rentals. I don’t usually like off airport locations but prices for airport counter are ridiculous. Small SUV MG. Decent car, nothing fancy, but extremely noisy once you get out on freeways.
View moreJune 25, 2023
Destination: Melbourne
Went smoothly but there was a bit of a queue. Not unexpected for an airport location but perhaps could have done with more staff on duty.
View moreJune 15, 2023
Destination: Melbourne
I did not get the car I choose
View moreJune 14, 2023
Destination: Melbourne
Good car, good driving as expected. Tolls payment was explained well by counter staff Maybe some signage or knowing staff for airport pickup location but not really an issue Overall good experience.
View moreApril 29, 2023
Destination: Melbourne
Very friendly shuttle driver. Clean car. Liked that they took photos of car before I took it.
View moreApril 29, 2023
Destination: Melbourne
Good car. Good service!
View moreMarch 23, 2023
Destination: Melbourne
Thank you, gorgeous experience !
View moreFebruary 24, 2023
Destination: Melbourne
Very good service & good quality car
View moreFebruary 23, 2023
Destination: Melbourne
Very good service.. the car was very safe on patrol... worth it renting with them.. good communication with stuff
View moreFebruary 10, 2023
Destination: Melbourne
Upgraded to a larger SUV. Which we were happy about but other drivers may not have been comfortable with it. But we were experienced with that size and appreciated the upgrade
View moreJanuary 21, 2023
Destination: Melbourne
A wonderful experience from start to finish - staff at office and bus driver were terrific.
View moreJanuary 19, 2023
Destination: Melbourne
Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.
View moreJanuary 16, 2023
Destination: Melbourne
Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom
View moreJanuary 12, 2023
Destination: Melbourne
excellant condition of the car and provide the same car was show in category,excellant services。
View moreJanuary 8, 2023
Destination: Melbourne
Car’s capacity and cleanliness exceeded our expectation. Now we want to buy same car as we rented lol
View moreFebruary 21, 2023
Destination: Melbourne
Good service at the counter but car is old
View moreAugust 30, 2023
Destination: Melbourne
I was given a free upgraded version with all extras in it. Shuttle to and from Airport was very quick
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