12 Car Rental Brands at Lihue Airport (LIH)

Reviewed: February 29, 2020

The process is smooth and easy. Car is ready when we got there. The lady at the counter wasn't really friendly because she insisted we should buy insurance for the car key which I think is just stupid. I already purchased super protection so I refused to pay more just to insure the car key!

Reviewed: December 3, 2019

Free shuttle bus from terminal to airport. Very friendly staff, fully recommended.

Reviewed: December 3, 2019

Free shuttle bus from terminal to airport. Very friendly staff, fully recommended.

Reviewed: November 26, 2019

Car was great

Reviewed: August 16, 2019

This was an easy, well organised experience

Reviewed: February 1, 2020

Good and fast check in!

Reviewed: September 11, 2019

Great rental company And service. Would definitely rent again with them.

Reviewed: January 9, 2020

Great service, great car. Even when we called to extend the rental time period, the extension was reasonable and affordable. :-)

Reviewed: July 31, 2019

The Chevrolet Esquire was absolutely not to the same standard than the Jeep Grand Cherokee originally proposed, in addition Dollar Kauai does not have grand Cherokee Jeeps so this is only a decoy. The Esquire had more than 25’000 miles, smell bad and is an awful car, the personnel was not helpful at all, a terrible experience

Reviewed: July 2, 2019

all good and easy process

Reviewed: May 13, 2019

The queue for pick up was painfully slow and other people seemed to take forever. Given we had a booking perhaps there should be an 'express lane'. We received an upgrade as the size we booked was still being cleaned.

Reviewed: September 14, 2019

Well started off waiting in line for almost 2 hours. Then they were out of the car I requested, so hot something I didn’t want. The car was so little could barely get luggage in. Car had a miss in transmission when cold, convertible top was very temperamental, and tires all needed air.

Reviewed: September 12, 2019

Car was in excellent condition. There was a LONG line at the counter for pick up and I estimate we were in line for an hour after a long flight.

Reviewed: August 5, 2019

Advantage was horrible. They charged us $250 more for a bigger van and we waited over three hours with two very young boys. Who do I contact to get my money back?

Reviewed: June 22, 2019

Not enough staff at pick up. The counter people were great, but; Support staff seemed dis-engaged and unorganized. Rather than explain the details to each customer, maybe it would be good for everyone waiting in line to be reading the general terms and sign a terms contract based on what they read while waiting. This could cut the wait time in half or more.

Reviewed: February 3, 2019

Car was what was expected counter staff were friendly and easy to deal with, better than other car rental experiences.

Reviewed: February 28, 2020

Worked well. Unfortunately didn't get a Mustang but a Chevy instead. Still nice.

Reviewed: January 8, 2020

All perfect!

Reviewed: July 26, 2019

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