Great service. Staff were polite. Bargain for £40/day in Edinburgh during the festival (mid size car). Lenient scratch policy. Unlimited mileage. Amie was pleasant during drop off. Would return again.
About QEEQ:10.0/10
Yes the price got me very cheap for the month of August. Easy booking process. No complaints.
En principio nuestra hora de recogida fue a las 22:00 , y puedo decir, que cuando llegue estaban ahí para atendernos, muy amable, cordial, y clara en cuanto se refiere a la información.
Muy contentos por el servicio, la rapidez y sencilles , por delante. Lo recomiendo y repetiría .
About QEEQ:10.0/10
Debo decir que tenía mis dudas, porque es la primera vez que utilicé está aplicación. Pero me complace decir que nuestra satisfacción es de 10. Recomendable.
“Nice car but in a poor condition with terrible customer service.”
About Hertz:7.0/10
The car was very dirty. After a few days, the remote didn't work anymore and throughout the rental I had warning messages on the dashboard (the car was long due for maintenance before the rental started). The customer service was terrible.
About QEEQ:10.0/10
Booking was with QEEQ was perfect, as in the past (this was not my first rental with QEEQ)
Onboarding and Guidance was on point - they had made sure that I understood the rules before handover.
The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
About QEEQ:10.0/10
10/10 for the customer support an booking experience
At our flight arrival Hertz was the only rental car booth closed. All the other rental cars were opened. we tried to deal with the Hertz "auto-pickup" box and it was a mess. Hopefully a Hertz agent showed up after 15 mn and we were able to make the papers. But we lost 45 mn in the process with a lot of stress (we thought at some point that we would have to deal with this "auto-pickup" box)... especially when you see that all other customers from other rental cars companies were treated the correct way. So a really bad experience with Hertz. On the positive side, the car was nice.
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