In contrast to other car rental agencies, AVIS still uses plenty of paper. This spends time at the counter (I waited 40 minutes at the counter, although I was second in the line) and is also less safe. For instance, instead of SMSing the immobilizer's code, they write it on a little piece of paper within the car itself, thus making the car more vulnerable to theft.
The car I received was not as promised. Despite the rental agent's claim that the car I initially wanted was no longer available at this location (then why even advertise it?), I was given a vehicle with a smaller trunk. I spent a frustrating 90 minutes arguing just to get a replacement that matched the trunk size of my original reservation. However, the car itself was good
Shuttle bus did not arrive for over 45 minutes. Could not telephone office as their phone line did not work. Had to then walk 15 minutes in sweltering heat to the pick up location in what seemed like quite a dangerous and filthy environment.
Pick up took over half an hour as only one member of staff processing bookings.
Car was clean but not full of petrol despite check out note suggesting it was - which led to a further delay.
Overall it took over 2 hours to drive away.
Next time I would definitely pay more and order a car at the airport terminal.
I was really displeased with the service staff. They pushed additional insurance by creating fear about the process of using my own insurance. I prepaid for out of service hours but was still charged €33.5 collecting the card.
The car was sufficient with enough space for all 7 of us. It was an older model and the GPS was only in Japanese but it was not an issue for us as we had our cell phones and an international data plan.
The agent was in touch with us through whatsapp and was very responsive whenever we had a question or any other concern. They met us with the car at Tokyo airport at the start of our trup and also picked up the car from our hotel in Kyoto, which was very convenient and amazing in terms of service.
Overall, we had no issues with the rental company or any of their agents. Despite the agent who met us for pickup and drop-off not speaking english, we got everything taken care of and all the documents squared away with no issue.
About QEEQ:10.0/10
QEEQ provided us the best options for Car Rental in Japan. Price drop protector was not able to find a lower price so I cannot comment on that service.
Had no issues whatsoever using QEEQ and its services. Would recommend to anyone looking to rent a car in Japan.
The staff at the Austin Downtown pick up office were extremely polite, courteous and professional. Special mention to Adolph who made the car return effortless and seemed genuinely pleased that we had a great experience. He engaged in polite conversation asked how our holiday went and what we thought of the car. A star man and a credit to Budget.
Considerable wait on collection of the car, which was in poor condition with stains on the inside. Mechanically sound, but cosmetically not very good. Also, central locking only worked off the key, not the fob.
Good location for pick up & drop off ; the physical damaged items of the rented car was mentioned in the check out contract as shown in level 1 to 3 but it cannot be defined as shown in the contract.
AVIS in Bucharest is well organized, staff speak good english and they are helpful. Collect your paper from the counter and then a shuttle will take you at the parking.
AVIS in Bucharest is well organized. Follow the signs for Rentals, you need to go down two levels, and there is the counter. Staff is helpful. Park is a bit out of the airport but there is a shuttle service called once you have your paperwork.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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