QEEQ CAR RENTAL REVIEWS

カウンターには予定時間よりも早く到着。手続きは簡単で問題なく保険等の追加料金も無かった。 車の受渡しは早かった為待ったが、借りた車は新車の匂いがするきれいな車で満足。 返却も簡単で特に問題なくデポジットも2、3週間で返金される模様。 対応、車など非常に満足できた。

アプリで簡単に予約できて、質問などもチャットですぐに回答もらえるので非常に使いやすい。

would have been nice to get a car manual in the car as various alarms and warnings needed to be .not the distraction needed in a strange car on strange roads

Yes

NA

location convenience at the airport. surprise the car is very new. made of 2019, good car, but had to pay 900 baht for an extra driver, no good.

booking platform is easy to operate. price markdown did not happen this time

Bonjour, Arrivé à hertz le matin , on m’annonce qu’il n’y a plus de mustang ou de camaro de disponible , on nous propose donc des voitures qui n’on rien à voir avec la catégorie que j’avais loué , on me propose donc de changer de catégorie en l’échange d’un ajout de 750e de ma part ou bien d attendre à l’agence dans l espoir qu’un véhicule soit retourner aujourd’hui en me donnant aucun délais( entre 10 mins et des heures selon le guichet ) Sur ce point l’attente n’a pas été trop longue, un véhicule a été retourné à l’agence environ 30 minutes après le début de notre attente. Cependant ce véhicule étant tout juste de retour à l’agence celui ci n’avait pas le plein en carburant, j’ai donc logiquement rendu le véhicule au même niveau de carburant ( comme cela se passe dans toutes les agences normalement ) , j’ai au préalable pris une photo du niveau le jour de ma prise de possession du véhicule pour éviter tout litige . Finalement à ma grande surprise, lors du checkin du véhicule, l’employée m’annonce que sur le compte rendu le niveau de carburant été plein et que on va me facturer 23$ du gallon . Je lui présente donc la photo datée avec l’horaire attestant bien que le véhicule n’etait pas plein au départ , elle m invite à aller au service client se trouvant dans l agence . Je me rends à ce service qui m’affirme qu’il ne peut rien faire pour moi et qu’il faut appeler un numéro américain etc.. sachant que je rentrer le jour même en France . une photo datée avec horaire étant la preuve la plus parlante possible, qu’attende T’il de ma part ?

I would have liked it if my husband was included in the rental. To pay extra for him was just not right. Next time I will check into that before booking a car. I know enterprise lets spouses drive for no extra fee.

Terribly old car, 225000 km on odometer, no central locking, manual windows. Truly a piece of junk. Never again will I use cut price car rental!

We mistakenly left something in the car when we dropped it off. Tried to phone office, but phone message was that it was after hours even though it wasnt. Did managed to get the item returned the next day.

Easy, would use again.

The car was not roadworthy. It had 140,000 km on the clock - and was a piece of junk. I thought that I was hiring a new or near-to-new car but instead got something that was close to a coffin on wheels.

I got a downgrade of car type due to my reserved car was not repair yet

The car was exactly wht I needed, small and economic with gas. One thing, they said the car was full, but in reality missed at least 7$ of gas. I bring it bas around the same amount it was and I didn't have problem.

Great,

Great car

Great service

Used Target several times. Always excellent service. Only reason for not giving 5* is that the car was quite dusty inside. Otherwise excellent as usual.

Never used before but definitely will again as excellent prices and service.

Airport pickup is busy - about as long as a shuttle to a remote location and a pickup would take. Car itself was good - but they didn't clean it between rentals. They left the paperwork for the old renter and there was about 3 hours between them dropping off and me picking up, which is why I suspect this happened. Other than that it was a great little Hyundai i30. Staff was very friendly for pickup. Overall, very smooth and will rent again.

Kiindly staff

Quick reservation, free cancelation

I found it hard to find where to return but this is the same for all cars in Krakow

Since the transaction was thru Hertz, not sure that we actually dealt with anyone from Firefly. That being said, the entire process was seamless.

Easy to use and gives a complete picture of available rates. I usually find you’re the cheapest.

I made my rental at Ft. Meyer, FL; however, I flew into Punta Gorda. They didn't have a reservation for me obviously. They found a car for me to use; however, it wasn't the easiest car for two 60 year old women to use. It was an older Jeep, extremely high to get into, almost impossible for anyone to get into the back seats (we had to shove the two ladies joining us into the back by pushing their behinds), and getting out was difficult because there were no handles to grab onto. It was my fault for making the reservation at the wrong airport but you'd think there would have been a better car available. It was the off season and a Monday. The desk people were terrific and we had a lot of laughs about it after we returned it. I will never make the same mistake twice I assure you.

For the price it was great - perfect size for our group - vehicle was older, dented, scraped and had stains inside, also window rubber would come down every time it rolled down - but it got us where we needed to be - Shuttle took a while, and was full but overall a good experience!!

Booked online - printed voucher as instructed- no issues at all !!

Great car. Spacious and enjoyable to drive. Had some major damage to the right has side of car when we picked it up Didn’t look good but didn’t affect how the car operated.

Great service.