I am pleased with the pick up procedure, but drop off procedure could be better if I was informed that no one at drop off location
About QEEQ:9.0/10
I should be informed that no one at the drop off area. I have to ask AVIS counter and was told that just leave the car there and lock it then walk inside to see the agent
The clerk put some pressure on us to sell us assurances but did not insist when we refused. The vehicle was new, well equipped. For the return, everything is done quickly. Satisfied with the service.
About QEEQ:10.0/10
As usual, everything was perfect. I wrote to customer service for a concern and they promptly responded. Bravo easyrentcars
On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online.
On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us .....
The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked
About QEEQ:9.0/10
The booking process was easy online but clearly not as described so a good case of misrepresentation.
The pick up shuttle never showed up. We finally took another shuttle to get to the car rental area. After we got there, they were telling us that the car insurance that we had bought through Easycarrentsl.com was not good and we should buy their insurance. After a. Loy of haste, we conveniences them that between our insurance, credit card and $10/day insurance that we had bought through the rental website we thought we were covered and we didn’t need to buy a fourth insurance for the car. Extremely disappointing experience. Won’t recommend them at all. And they should be investigated for trying to defraud the customers.
About QEEQ:8.0/10
Please post my note about E Z Car Rental to help your other clients.
“Sem condições logísticas e humanas para atender os clientes”
About SURPRICE RENT A CAR:6.3/10
Sem capacidade de recursos humanos para atender os clientes na recolha e entrega das viaturas. Estive mais de 60' em pé na fila a aguardar a minha vez para ser atendido. Impossível!!!!
Sem condições e não recomendo!!!!
About QEEQ:10.0/10
Muito boa relação custo/ viatura / dias de aluguer.
Fácil e muito recomendável!!!!
“Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo”
About FOX RENT A CAR:6.0/10
They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.
Best booking site for rental vehicles I know, but I wish there were more available packages that included insurance or at least tips on how to more easily find those that do have it included. Other than that, I think it is great.
Exceeding long wait to pick up the car, over 1 hour while all other rental companies had no lines...The car I booked was midsized, the only car they had had was a full sized SVU which I did not want. The Van stank of marijuana...Terrible experience
The rear luggage area had not been cleaned, some sort of crushed rock. I cleaned it. Highly unusual.
I noticed a small crack in the Passenger side read tail light when I picked it up.
Otherwise great rental, it served our purpose very well.
Easy rent form start to finish
All damage pointed out & documented with photos & sent as email
10 minutes for pick up & 5 mins at drop off
Good communication through out
About QEEQ:10.0/10
Easy to use app
Made the whole process stress less from start to finish
You have to clean the car inside and out OR pay 15e (I thought the clerk was joking and said ‘seriously?’ He then said ‘yes’ you must clean or pay! And then said ok for now only 10e’ So I had to pay extra. Who has time to vacuum and wash the car before returning? Also when we dropped car off the agent said ‘no shuttle- walk’. But when we were almost to the airport we saw a shuttle.
About QEEQ:10.0/10
You should ask more questions about charges from car rentals. The car washing fee should have been included since you are required to clean the car. I would have chosen a different rental car company had I known.
“Great Price, Good value and easy booking, but beware of hard sell from rental companies.”
About ACE:5.3/10
I had trouble finding which provider was renting this car as the hirer is a subsiduary of GOLD car but it was not obvious. The woman on the desk was very agressive and tried to sell me more insurance although I explained to her that I had already bought this through the online purchase. She kept saying the car was not insured. The car provided was full of dents and scratches and although I took loads of photos I am waiting to hear if they now try and bill me for some of these!
About QEEQ:10.0/10
The booking platform and process was very easy and good. The information and warning re the additional selling of insurance was useful and put my mind at rest. The experience at the rental company pick up was not good however and not condusive to a complementary business partnership!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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