QEEQ CAR RENTAL REVIEWS

We finally left windy cars with the third car presented. 1st car pointed out no rear reg plate, no problem, it was as stopped by police check, turned back. 2nd car filthy too big and automatic, never drove one before. 3rd car after check and petrol, set off at 11.30am having arrived 9.50am to complete paperwork. On return offered a lift into town.

Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.

Great car.

Easy system

Nobody was at Meet&Greet Point from KPN. After many calls and more than 60min somebody from KPN comes to the location where i should pickup my reserved car. The staff not speak very well english and it takes further 15min to get the car in good conditions. Next time no more KPN.

Easy to find the right car and fast booking.

Really easy to pick up and drop off, friendly staff, nice car. Will book again.

Really easy to book. Like using the app. Will book again.

Gave me the car with fuel door broken when make me pay for it

The vehicle had a significant dent and many scratches. It was dirty on the outside although very clean on the inside. Unfortunately the pick up process was nearly an hour long. Although the staff member serving was incredibly polite and apologetic he was very slow and was alone attempting to serve numerous customers picking up vehicles. The price would have been outstanding had the vehicle been immaculate. I guess you get what you pay for. Overall a fair vehicle for the money and a friendly staff member on pick up.

Really amazing customer service especially the airport pickup and drop off.

I waited for about an hour to be serve. Also, the car was not clean from inside and outside

Despite booking over a week previously so that Avis would have plenty of time to set things up, when we arrived they did not have our car ready (Merc E Class) and did not have anything comparable to offer. After calling their associates, the only available alternatives were a monstrous Merc G Wagon (imagine trying to park that in the land of the Fiat 500) for more money, or a BMW 3 Series Touring. We took the BMW. Then we were informed that the insurance that we'd already paid for via Easyrentcars would not offer adequate cover, and for fully comprehensive cover we had to book with Avis. Given that we'd already had a car damaged in a car park in Italy on a previous trip, we felt that we had no option but to comply with Avis' advice.

We had to change the vehicle twice. 1st car had an issue. 2nd car was not suitable a pick up truck with no boot cover.

My experience was absolutely amazing. The stuff were extremely polite and very knowledgeable. Although my plane landed earlier than scheduled, the guy was waiting for me at the airport. He picked me up from there and took me to the office. Explained the whole process in details, and came out with me and pointed out any minor scratches that the car had. They also upgraded my car free of charge.

Love the fact you both walk round the car at the end of the rental, knowing when you leave there's no potential for any unexpected charges

Great prices as usual

Very good of all. I will definitely use the service again.

Easy to used.

The lady at the counter of basel MLH Airport was super rude and did not have the car inspire I waited one hour .

Les voitures ne sont pas neuves mais propres....

Excellent servuce

Easy and quick

Nice service.

I got a Hyundai kona which can hardly fit 2x 26inches luggage unlike a Mitsubishi or Toyota chr. Hardly considered mid size SUV

Na

Car had tiny boot, had to put some luggage in back seat.

Great rates

Very satisfied with the service.

Very satisfied with the service.