QEEQ CAR RENTAL REVIEWS

Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.

The car was poorly cleaned. Don't think the inside windshield had ever been cleaned as it took me 30 mins with windex to get the film off. Spilt milk? in the cupholders. Very slow at the counter for pickup and drop off. Not a convenient location. Service and response around damaged window poor. Why should I pay 25% on top of paying for the window repair, contract poorly written

Pickup is not in terminal as noted on the voucher- it’s at the car park

Great

Car provided was not SUV we booked, however at the rental desk they have different opinion.

All good

Personnel d'accueil professionnel et sympathique qui nous a proposé un surclassement intéressant

New car! Waiting for a short time only! The staff are friendly and helpful!

I’ve got a fast comparison! And got may discount for new join! It is good app to find the best rental car!

We rented from the Newberry airport in Buenos Aires and also from El Calafate - in both cases using Europcar. The counter staff at both places were absolutely wonderful! They provided detailed explanations, took care of all the paper work very professionaly, and were very friendly and service oriented. I would highly recommend them.

Tout ok

Ras

Not the car requested. Car provided only just big enough for pax and luggage.

There was no wait in line and there were at least 6 cars to choose from on the lot, so I was able to pick one that met my expectations.

Quick and easy to use

Car was excellent as I received an upgrade, check in process was immediate and efficient, excellent service.

Very polite and efficient

All good. Good value

La voiture n'a pas dépassé nos attentes, bien au contraire. Les feux de croisement étaient mal réglés et il s'agit de feux qui se règlent mécaniquement (il n'y a pas de bouton de réglage dans l'habitacle). Nous n'avons donc rien pu faire et avons été obligés de rouler en feux de route à chaque fois que cela a été possible. La batterie de la voiture était naze et nous a lâchée. Le véhicule s'est même complètement arrêté une fois au beau milieu de la route! Les essuie-glaces auraient eu grand besoin d'être changés.

Pas de commentaires à faire sur la plateforme de réservation.

No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service

Drop off was painful -- not helpful to drop off after hours

No leeway for drop off

We could not process the €1,100 deposit on any of our credit cards- so forced to buy the €300 premium insurance. After car hire finished we were sent a bill for €106 for cleaning fee and let delivery.... this was NOT communicated to us before we took the car hire. So for a $200 car hire we have now payed in total $800 !!!! This is ridiculous. And something we simply cannot afford. We will be contacting our credit card company to dispute the final charge. And very disappointed with this experience. Alan and elizabeth peacock

The first time in life I got the same car I booked, a Fiat 500 cabriolet. A good start when we arrived at Avance in the hall of the airport. The employee asked of course if I wanted to upgrade the insurance. I answered negative and he stayed polite and didn't push for more. After the paperwork we got many recommendations to visit on the island. We were positive supprised about the kindness of the employee after I got so many times screwed up at rental car companies. But the employees of Avance are different, excellent! On the papers was clear how much fuel was left and you can bring the car back with the same amount of liters. The Fiat was in perfect condition and we enjoyed the cabriolet a lot.

Car was fantastic, excessive wait as the car was not ready they said due to not know flight numbers. It was a private rental which is no reason not to have it ready. Was not a fan of the lady on the desk.

Good car at a good price, will look at using in the future.

Order. A golf and got a estate wot we did not wont

The car was Kia Ceed and it was dirty and it was rainy when I picked the car up. I couldn't spend so much time to look the car around. But I took lots of pictures of the car. There was damage in front of the car and they gave me that car with specified damage in the pickup form. I drove that car 14 days and didn't use rear seats. When I went to drop that car, one guy came from the cabinet and he just opened the door and realized very very very small point that I couldn't see at my first look. There was a little and tiny dent that I didn't see before and he said me we have to charge this dent to you. I show the initial photos to him but he was getting stuck in to charge that dent to me. My initial photos contain that area too but it was so rainy and that point was wet. So hard to realize with eyes but "Micheal"(the guy's name was according to his told) seen this point at first look. And he said to me I have already charged 232GBP for that dent. I couldn't understand when he charged when he decided to charge. According to his measure dent was 30mm. But as you can see the attached picture its not over the 5mm. I will report your company to my bank as that was a fraud. Also, I asked the "Micheal" to show this dent wouldn't be charged the next person who rent this car. He told me he had already entered that damage in their system. I requested to see his report and there was nothing in that car detail!!!

It was quite simple and helpful. Nothing was unexpected. Very happy to use your website.